Team Coordinator or Team Coordinator, Peer Specialist

Flourish Australia; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community mental health organization in Tamworth is seeking a Team Coordinator to oversee staff and provide support for individuals with mental health issues. The successful candidate will implement recovery-oriented services and mentor peers, contributing to personal and professional growth within the community. A Certificate IV or above in a relevant field and experience in a mental health setting are essential.

Benefits

Tax-Free Salary Packaging

Generous leave provisions

Flexible working conditions

Professional development opportunities

Employee assistance program

Employee discounts at popular retailers

Qualifications

• 3+ years experience working in a community mental health setting.
• Strong commitment to recovery-based practice.
• Ability to supervise and support classified staff.

Responsibilities

• Implement programs and policies in collaboration with the manager.
• Provide day-to-day supervision for lower classified employees.
• Facilitate individual needs discussions and plan implementations.

Skills

Recovery-based practice knowledge

Supervision and support skills

Community mental health understanding

Data management system knowledge

Personal lived experience

Education

Certificate IV or above in relevant field

Tools

Microsoft Office

Job description

As a Team Coordinator or Team Coordinator - Peer Specialist with Flourish Australia, you will assist the manager in providing supervision and guidance to staff. You will support and develop the skills of staff through the provision of in-service training. In addition, you will have a hands‑on role with frontline service delivery, working directly with people with a lived experience of a mental health issue. You will lead by example by providing person‑led recovery‑oriented and trauma‑informed service that best supports people to live in the community. In addition, the Team Coordinator - Peer Specialist will use lived experience and personal recovery to mentor people with a lived experience of a mental health issue. You will apply recovery knowledge in your role and peer work philosophies. You will be required to use your lived experience openly to build professional relationships and reciprocity with the people you support, while maintaining appropriate professional boundaries.

Responsibilities

• Support the manager to implement programs, policies and local procedures and also with the planning and coordination of a program or project (when required).
• Provide day‑to‑day supervision and support of lower or similar classified employees.
• Facilitate discussions regarding the individual needs and goals of each person accessing Flourish Australia's services and collaboratively develop, implement and monitor an individual plan that meets these needs.
• Encourage people to develop skills which will meet their needs. These may include domestic skills, social skills, independence skills, and skills to enter education and/or employment.
• Ensure that individual support meets recovery journey goals and is strengths based and led by the person wherever possible.

Qualifications

• A relevant Certificate IV or above in a relevant field.
• At least 3 years experience working in the community in a mental health setting.
• A strong commitment to, and advanced understanding of, recovery‑based practice in the workplace.
• Excellent knowledge of the local area and its health services and other community services.
• A strong understanding of the challenges faced by people with a lived experience of a mental health issue.
• Demonstrated experience in a similar role and in providing support and/or supervision to lower classified staff.
• Demonstrated knowledge Microsoft Office and advanced knowledge of data information management systems.
• A personal lived experience of a mental health issue (Team Coordinator - Peer Specialist only).
• Maintain a current Australian Driver's Licence.
• A current First Aid Certificate.

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy.

About Flourish Australia

Flourish Australia is one of Australia's most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person's experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Benefits

• Tax‑Free Salary Packaging available up to $15,900
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + 10 weeks paid parental leave + Accrued Days Off
• Exclusive personal Fleet pricing discounts with our preferred automotive supplier
• Family‑friendly and flexible working conditions
• Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes
• Opportunities for professional development and training such as Mental Health First Aid, ASIST and relevant Team Leader training (where applicable)
• Access to our free, confidential employee assistance program
• Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait Islander staff
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

Selection Criteria

Selection Criteria