Team Coordinator (Events & Travel Industry)

M&I; Greater London; Hybrid; GBP 28,000; Full time

Job summary

A leading events firm in Central London seeks a Team Coordinator to support a fast-paced sales team. This role involves providing administrative support, maintaining databases, and conducting market research to identify business opportunities. Ideal candidates will have office support experience and a keen interest in the travel or events industry. With a competitive salary of £28,000 and a thoughtful benefits package, this role promotes work-life balance and opportunities for growth within the organization.

Benefits

36 days paid holiday

£50/month health insurance contribution

24/7 Employee Assistance Programme

Extended maternity and enhanced paternity leave

Opportunity to travel internationally for events

4 pm Friday finish

Qualifications

• Previous experience in an office support or administrative role.
• Proven interest or experience in the travel and/or events industry.
• Fluent spoken and written English.

Responsibilities

• Provide administrative support to the team.
• Create and maintain client databases and mailing lists.
• Conduct market research to identify business development opportunities.
• Work closely with CRM systems to maintain database.
• Support manager on ad hoc projects.

Skills

Organisational skills

Communication

Data management

Proficiency in Office 365

Literacy skills

Numeracy skills

Proactive attitude

Detail-oriented

Team player

Tools

Salesforce or CRM systems

Job description

Team Coordinator (Events & Travel Industry)

Central London, Borough (Hybrid)

Our Story

Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry.

Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground-breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world’s most respected event planners and travel designers.

We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do.

At M&I we connect the global MICE industry through world-class events in the world’s best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human-to-human connections to secure high-quality business.

The Role

We are looking for an organised Team Coordinator to join our team. The ideal candidate will enjoy working in a fast-paced sales team and a delegate management environment, and have excellent communication and data management skills.

You’ll work closely with our Head of Buyer Experience and provide key administration support to the team. You will also receive training on systems and internal processes.

If you love travel, are looking to pursue a career in the industry and have experience in administration, then this could be a match made in heaven.

Additionally, you’ll:

• Provide administrative support to the team and support them in their day-to-day activities.
• Create and maintain client databases and mailing lists.
• Conduct market research to identify new business development opportunities.
• Work closely with the CRM system in building up new contacts and maintain the database.
• Work closely with your manager on ad hoc projects.
• Keep up with industry trends to advise on strategies and tactical development.

Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines.

Note, internally this role will be known as 'Buyer Relations Coordinator'.

We’re looking for candidates who meet the essential criteria below and bring additional strengths that elevate the team.

• Previous experience in an office support or administrative role.
• Proven interest or experience in the travel and/or events industry.
• Fluent spoken and written English.
• Proficiency in Office 365 (Word, Excel, Outlook, Teams).
• Strong literacy and numeracy skills.
• Excellent organisational skills with a sharp eye for detail.
• Clear and effective communication, both written and verbal.
• Positive team player with a proactive, adaptable “can-do” attitude.
• Results-driven, highly motivated, detail-oriented approach.
• Confidence to work independently as well as collaboratively.

Desirable Qualifications and Experience

• Ability and willingness to travel to international events when required.
• Experience using Salesforce or other CRM systems.
• Additional language skills.

We offer a competitive salary and a thoughtful benefits package designed to support your well‑being, growth, and work‑life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit.

• Basic salary of £28,000 per annum.
• 36 days of paid holiday (including bank holidays), with additional days awarded for length of service.
• Receive £50/month contribution towards Bupa private health insurance, starting after probation.
• Access confidential 24/7 support through Health Assured’s Employee Assistance Programme, covering mental health, wellbeing, financial guidance and life changes.
• Benefit from extended maternity leave and enhanced paternity leave to support growing families.
• Team members have the exciting opportunity to travel the world, providing support at our events.
• Start your weekend early with a 4 pm Friday finish!

Our Commitment to Diversity

Our approach to diversity is simple: it’s about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve.

How to Apply

We review every application with care and attention. If you're excited to contribute to our mission, we’d love to hear from you.

Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early.

Our Company Website

www.mi-forums.com

Our Events Portfolio

www.wwideevents.com

www.amourforums.com

www.privateluxuryevents.com

www.travel-fest.com