Team Coach Level 3 — People Leader & Merchandising Pro

JD GROUP; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading retail company in London is looking for a Coach Level 3 to support the management team in driving sales and ensuring exceptional customer service. You will lead the sales team, provide training, and maintain a positive working environment. Ideal candidates will have strong communication skills and a keen interest in the brand. The role offers various benefits including a company discount and access to development courses.

Benefits

25% company discount

Health cash plans

Discounted gym memberships

Access to internal development courses

Access to digital health services

Qualifications

• Confident in communicating with consumers and providing exceptional customer service.
• Strong work ethic with effective time management skills.
• Experience in a supervisory role preferred.

Responsibilities

• Work alongside the management team to ensure the team delivers exceptional customer experiences.
• Monitor the service of the sales team to achieve targets.
• Mentor and train new starters and existing colleagues.

Skills

Customer service

Supervisory experience

Communication skills

Problem-solving

Time management

Adaptability

Visual Merchandising

Commercial awareness

Tools

Microsoft Office

Job description

A leading retail company in London is looking for a Coach Level 3 to support the management team in driving sales and ensuring exceptional customer service. You will lead the sales team, provide training, and maintain a positive working environment. Ideal candidates will have strong communication skills and a keen interest in the brand. The role offers various benefits including a company discount and access to development courses.