Team Assistant / Administrator

Bluetownonline; City Of London; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A public sector support organization in London is searching for a Programme Team Assistant. The role involves providing administrative support for public sector programmes, managing member relations, and ensuring effective logistics for events. The ideal candidate will possess excellent communication and organizational skills, along with experience in CRM systems. A proactive and enthusiastic attitude is essential for the success of this role, which offers a hybrid working model and a salary ranging from £27,000 to £31,000, dependent on experience.

Benefits

Comprehensive benefits

Flexible working policy

Qualifications

• Experience working in a fast-paced environment with multiple deadlines.
• Competence in using CRM systems and data management.

Responsibilities

• Provide administrative support for groups and meetings.
• Act as a point of contact for member inquiries.
• Manage diary support for team programmes.
• Support stakeholder data management and CRM updates.

Skills

Excellent written and verbal communication skills

Strong organisational and time management skills

Attention to detail

Proactive and self-motivated

Experience in CRM systems and data management

Tools

MS Office Suite

CRM platforms

Job description

Programme Team Assistant for Public Sector Markets

Location

London / Hybrid

Salary

£27,000 - £31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits

Job Type

Permanent, Full-Time

Role Purpose

The Programme Team Assistant for Public Sector Markets role is integral to supporting our public sector programme teams on all team support activities, administration tasks, logistics and member relations. They ensure processes run effectively and member data is recorded accurately, managing council/working group activity, and supporting the internal programme teams they cover. This role will report into the Senior Programme Manager, National Security.

Public Sector Market Programmes

Our public sector market programmes play a pivotal role in bringing tech companies together with government to ensure that tech helps fix our public service, empower communities, and reduce inequalities across the UK's nations and regions. Whether its AI in health and social care, increasing cyber resilience or dealing with Local Authorities, they will ensure Council and working group meetings are run effectively, provide support and insights to members when engaging with the programmes as well as ensuring all our data is up to date to provide insights on member activity. As part of the public sector programme team, the areas they will support as a team assistant include:

• Defence
• National Security
• Cyber Resilience
• Justice and Emergency Services
• Local Public Services
• Health and Social Care
• Nations & Regions (inc. SME)
• Central Government
• Education

Key Responsibilities

We are looking for a proactive, enthusiastic and organised individual to support this company's public sector market programmes with administrative, communication and event production requirements. With a fantastic opportunity to work across multiple programmes, this wide and varied role offers the right candidate the opportunity to work with stakeholders from across industry and Government.

• Working Groups, Forums, Committees & Councils Management: Provide administrative support for groups, including website updates, managing meetings including development of agendas, meeting invites, room set-up, registration, and follow-up
• Point of Contact: Offer a point of contact for member and stakeholder inquiries and engagement with the Programme
• Ad Hoc Admin Support: Provide administrative support to ensure effective and efficient working for the team
• Ad Hoc Subject matter Support: Provide subject matter support (research, briefings, profiles, presentations, insights, provides newsletter content, emails etc) to ensure effective and efficient working for the team
• Ad Hoc Event Development Support: Provide event development support to assist in the planning and development and execution of events
• Diary Management Support: Provide ad-hoc diary support for programmes as needed and agreed within the team
• Travel support for programmes: Buying tickets, booking hotels and travel support around trade events, conferences, member meetings
• Expenses Management: Work with accounts to manage credit card expenses
• Member / Prospect Data Management: Ensure the CRM system is continuously updated through inputting and extracting data for member contacts, engagement, and prospecting
• Stakeholder Data Management: Support stakeholder mapping and ensure the CRM system is continuously updated through researching, inputting, and extracting data for stakeholder contacts, engagement and tracking interactions etc.
• Presentation Updates: Support on presentation development
• Training Colleagues: Training programme team colleagues on what they do (new starters)

About you

Core Competencies

• Excellent written and verbal communication skills
• Strong organisational and time management skills
• Attention to detail and a methodical approach to tasks
• Ability to work collaboratively across departments
• Proactive and self-motivated with the ability to manage competing priorities
• Competence in using MS Office Suite and CRM platforms

Essential Knowledge and Experience

• Experience working in a fast-paced environment with multiple deadlines

Desired Knowledge and Experience

• Experience in CRM systems and data management

Additional Information

This is a full time role based out of this company's London offices, however this company operates a flexible working policy.

This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.

The successful candidate must have permission to work in the UK prior to the commencement of employment.

The salary range for this role is £27,000-£31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.

Candidates with experience of: Administrative Assistant, Office Assistant, Executive Assistant, Junior Project Manager, Client Services Administrator, Office Administrator may also be considered for this role.