Team Assistant

Howden Group Holdings; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global insurance firm is seeking an Administrative Support role in London. The candidate should have excellent interpersonal and organizational skills, proficient in Microsoft Office, and capable of providing effective support to the CPRI team. This position offers a permanent contract and a supportive work culture focusing on collaboration and diversity.

Qualifications

• Strong interpersonal skills to create positive impressions.
• Adept at using Microsoft Office, especially Word and Excel.
• Attention to detail for producing accurate and visually appealing documents.

Responsibilities

• Assist with processing the team’s expenses.
• Book local and international travel arrangements.
• Prepare IT equipment for new joiners.
• Arrange in-house catering for lunch meetings.

Skills

Interpersonal skills

Microsoft Office

Attention to detail

Prioritization skills

Organizational skills

Project Management

Numerate

Effective communication

Education

GCSEs including good grades in English and Maths

A levels preferred

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

The role

Aid and support to the CPRI team and in managing their day-to-day activities through the provision of an administrative support service. Role to be undertaken in accordance with relevant Company and/or Group policies delivering an effective, timely and technically accurate service.

The ideal candidate is self‑motivated, detail‑oriented, and skilled in Microsoft Office, with strong communication and organizational abilities to ensure smooth operations and professional support.

What you’ll do…

• Assisting with the processing of the team’s expenses
• Booking desks via our desk booking website Ricoh, for those who require one
• Booking local and international travel arrangements and itineraries for singular and group trips
• Purchasing tickets for conferences and events
• Preparing IT equipment for new joiners
• Setting up IT for meetings and booking meeting rooms i.e. one of meetings & reoccurring team meetings
• Assist in organising the team’s events and trips i.e. Away days, Christmas events etc.
• Booking external lunches/dinners
• Arranging in‑house catering through our Howden Reservations team for lunch meetings
• Remind team members to fill out important spreadsheets i.e. Holiday tracker for their annual leave
• Transport arrangements, Cab reservations, Private hire coordination
• Provide ad hoc support to the Head of CPRI’s PA
• Provide support to some European members of the team

Who we’re looking for

• Strong interpersonal skills – enjoys meeting people and creates a positive impression
• Able to use Microsoft Office packages in particular Word and Excel
• Attention to detail with ability to produce accurate documentation, professional documents which are visually appealing and correct with regards to grammar, layout and spelling.
• Ability to work effectively within a team.
• Prioritisation and organisational skills – able to demonstrate flexibility with regards to working hours when required and can produce a high quality of work within short deadlines.
• Can anticipate issues and rectify these on behalf of their manager/team
• Internal Networking skills – understands the organisation and where to find answers/relevant resources.
• Project Management Skills – able to deal with requests for “one off” pieces of work
• Self‑motivated
• Numerate – able to create spreadsheets and manage expenses processes
• Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders. Portrays a professional and polished image of the Division to all external contacts.
• Able to deal with confidential matters appropriately
• Able to undertake and demonstrate competence in technical training, as required by the industry regulator
• Experience in Reception or PA work not essential, training will be given.
• GCSE’s (or equivalent) including good grades in English and Maths essential, A levels preferred

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent