Team Assistant

Paragon Personnel Ltd; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global financial institution is seeking a highly organised Team Assistant to provide comprehensive administrative support to a group of junior bankers in Birmingham. The ideal candidate will have a background in administration or customer service and be proficient in Microsoft Office. Responsibilities include diary management, scheduling meetings, and coordinating travel. Full training will be provided, making this an excellent opportunity for someone looking to grow in a corporate environment.

Benefits

Long-term potential for permanent roles

Full training and onboarding provided

Inclusive workplace with excellent team culture

Qualifications

• Experience in admin, office support, or coordination roles.
• Ability to manage high volumes of tasks efficiently.
• Excellent communication skills with a proactive mindset.

Responsibilities

• Provide diary management support to bankers.
• Schedule and coordinate meetings across time zones.
• Manage incoming calls and emails efficiently.
• Coordinate travel arrangements including flights and hotels.
• Prepare and process expense reports.
• Assist with ad hoc admin requests and projects.

Skills

Administration experience

Customer service experience

Proficient in Microsoft Outlook

Proficient in Microsoft Word

Proficient in Microsoft Excel

Excellent attention to detail

Strong interpersonal skills

Ability to handle confidential information

Job description

A leading global financial institution is seeking a highly organised and detail-oriented Team Assistant to provide comprehensive administrative support to a group of over 25 junior bankers (Analyst, Associate, and Junior VP level) in its Birmingham office.

This is a fantastic opportunity for someone with administration or customer service experience looking to step into a corporate environment. Full training and ongoing support will be provided both remotely and on-site. You’ll be joining a friendly and supportive team of assistants and will gain exposure to a fast-paced, global investment banking environment.

Key Responsibilities

• Provide diary management support to bankers (Associate level and above)
• Schedule and coordinate internal and external meetings, conference calls, and video conferences across time zones
• Manage high volumes of incoming calls and emails, relaying messages efficiently and accurately
• Book meeting rooms and handle room logistics across multiple locations
• Coordinate travel arrangements including international flights, hotels, visas, and car bookings
• Prepare and process expense reports in line with company policy
• Assist with invoice processing and tracking
• Provide phone and holiday cover for fellow assistants when needed
• Support bankers with ad hoc admin requests, projects, and team initiatives
• Maintain a consistent and professional level of communication across all platforms (phone, email, Zoom, in-person)
• Collaborate closely with other assistants to ensure seamless day-to-day support

Candidate Profile

This role is ideal for a proactive, approachable individual with a strong administrative foundation who thrives in a team environment and is comfortable with a high-volume, detail-heavy workload.

Key Skills & Experience

• Previous experience in admin, office support, customer service, or coordination roles
• Proficient in Microsoft Outlook, Word, and Excel
• Able to manage multiple time-sensitive tasks and competing priorities
• Excellent attention to detail and reliability
• Confident communicator with strong interpersonal skills
• Able to interact with stakeholders at all levels, internally and externally
• Calm under pressure and adaptable in a fast-paced, evolving environment
• Discreet and professional, with the ability to handle confidential information
• Proactive, solutions-focused mindset with a strong "can-do" attitude
• Comfortable working independently as well as part of a collaborative team

What’s on Offer

• Long-term potential: strong performers may be considered for permanent roles
• Full training and onboarding provided

A professional, inclusive, and dynamic workplace with excellent team culture