Team Administrator & MDT Support Lead

Allscreens Nationwide Ltd; Edgware; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

NHS discounts

Flexible working

Pension scheme

Job summary

North London NHS Foundation Trust is seeking a Team Administrator for the North London area. The role involves delivering frontline administrative support to clinical staff, coordinating correspondence, appointment management, and IT troubleshooting to ensure smooth service delivery.

You will supervise Band 3 receptionists, take minutes at MDTs and team meetings, and manage reports and procurement. The post supports service improvements and performance monitoring within the Trust.

Qualifications

• Proven experience in frontline administrative support.
• Experience supervising junior administrative staff.
• Excellent communication and customer service skills.
• Ability to take minutes at meetings and manage reports.

Responsibilities

• Provide administrative support to clinical staff, including correspondence, emails, calls, and appointment management (incl. text reminders).
• Supervise and oversee Band 3 receptionists, including training and induction.
• Take minutes at weekly clinical MDT and other team meetings.
• Manage and update reports, spreadsheets, and administrative systems.
• Monitor and order stationery and procurement items.
• Troubleshoot IT issues in liaison with BEH or C&I support teams.
• Act as Fire Marshal lead for the building.
• Handle enquiries from service users and carers with sensitivity and tact.
• Report concerns or incidents to the Band 5 admin manager and complete incident reporting.

Skills

Administrative skills

Team supervision

Minutes taking

Customer service

IT troubleshooting

Tools

Microsoft Office

Job description

North London NHS Foundation Trust is seeking a Team Administrator for the North London area. The role involves delivering frontline administrative support to clinical staff, coordinating correspondence, appointment management, and IT troubleshooting to ensure smooth service delivery.

You will supervise Band 3 receptionists, take minutes at MDTs and team meetings, and manage reports and procurement. The post supports service improvements and performance monitoring within the Trust.