Team Administrator (Community)

NHS; Harrogate; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent healthcare institution in Harrogate is seeking a Team Administrator to join their community mental health team. This full-time role involves managing administrative tasks, serving as a point of contact for service users, and contributing to a supportive team atmosphere. The ideal candidate will have a Level 3 qualification or equivalent experience, strong skills in literacy and numeracy, and familiarity with Microsoft Office applications. The position offers a competitive salary and opportunities for training and development.

Benefits

Generous NHS pension scheme

Annual leave package of 27 days

Access to NHS staff benefits and discounts

Qualifications

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input).
• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and confidentiality.

Responsibilities

• Handle administrative tasks such as managing diaries, responding to communications, and organizing files.
• Act as a contact point for service users, offering assistance in a compassionate manner.
• Promote a positive image of mental health services.

Skills

literacy

numeracy

Microsoft Office applications

interpersonal communication

Education

Level 3 Qualification in relevant field

Job description

Job Summary

The Harrogate CAMHS Team are looking for an enthusiastic Team Administrator to work 37.5 hours with our other members of our administration team. As a child and adolescent community mental health team we pride ourselves on being a cohesive and supportive team and this role is key to helping the team function on a day to day basis. We are looking for someone that can work between the hours of 9am and 5pm - but sometimes covering 8.30am to 4.30pm.

About Us

With a starting salary of £24,937 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, this job has a lot to offer. We offer training and development opportunities for career progression. All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal. We recognise administrators as professionals and value their contribution to delivering safe, high quality care for our service users.

Details

• Date posted: 11 December 2025
• Pay scheme: Agenda for Change
• Band: Band 3
• Salary: £24,937 to £26,598 per annum
• Contract: Permanent
• Working pattern: Full-time
• Location: Hummingbird House, Victoria Avenue, Harrogate, HG1 5QE
• Reference: 346-NYC-173-25-A

Job Responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. The following responsibilities are examples:

• Generic administrative activity: dealing with answer machine messages, responding to letters and emails, checking/taking the post, liaising with other departments and sites across the North Yorkshire area, ordering supplies, calendar management (organising meetings/events), minute taking, data input, files and documentation prep (e.g. case notes), photocopying, filing.
• Act as a point of contact on behalf of the clinical team for service users, carers and visitors; respond to enquiries in a patient and helpful manner.
• Interact compassionately with service users and carers at all times.
• Promote a positive image of the mental health service, the Trust and the people who access our services.

Job Description

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Essential

• Qualifications: Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills: literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).

Desirable

• Level 3 in Business Administration.
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Experience

• Essential: Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).

• Desirable: Experience of supporting/supervising staff; experience of handling monies and working within financial guidelines.

Knowledge

• Essential: Comprehensive knowledge of Microsoft Office applications; understanding of data protection and confidentiality; knowledge of office systems and processes.

• Desirable: Knowledge of NHS systems.

Other

Disclosure and Barring Service (DBS) checks and sponsorship information: This post is subject to DBS check requirements and to UK visa sponsorship rules where applicable. See employer details for further information.

Employer details

Employer: Tees Esk and Wear Valleys NHS Foundation Trust
Address: Hummingbird House, Victoria Avenue, Harrogate, HG1 5QE
Website: https://www.tewv.nhs.uk/