Team Administrator

Oxleas NHS Foundation Trust; Woolwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare trust in Woolwich is looking for an Administrative Support professional to provide comprehensive support to the Bexley Home Treatment Team. The ideal candidate will have proficient IT skills and strong organisational abilities, handling enquiries, organising meetings, and managing a busy workload. Excellent communication skills are essential for this role.

Qualifications

• Experience using the Rio system is an advantage.
• Proficiency in IT packages including Word, Excel, internet, and email.
• Strong organisational and prioritising skills.

Responsibilities

• Provide comprehensive administrative and secretarial support.
• Answer incoming calls and handle enquiries.
• Organise meetings and manage client enquiries.

Skills

Organisational skills

Communication skills

IT proficiency

Job description

Overview

Provide comprehensive administrative and secretarial support to the multi-disciplinary Bexley Home Treatment Team, including the team manager and clinicians.

Responsibilities

• Answer incoming calls and handle enquiries, ensuring accurate and prompt message delivery.
• Organise meetings, take minutes, and manage client enquiries with courtesy and professionalism.
• Provide high-quality administrative support while prioritising a busy workload.
• Distribute and disseminate post as necessary.
• Use Hybrid Mail to ensure timely correspondence to GPs and service users.
• Order office supplies as required.
• Assist clinicians with troubleshooting computer issues.
• Record messages accurately and pass them to the relevant clinician.
• Welcome visitors professionally and direct them to the appropriate personnel.
• Book interpreter services as needed.
• Undertake any additional duties required for the smooth running of the service.

Qualifications

• Experience using the Rio system is an advantage (full training will be provided).
• Proficiency in IT packages including Word, Excel, internet, email and internal databases.
• Strong organisational and prioritising skills.
• Excellent communication skills, both written and verbal.
• Ability to work within a busy environment and manage multiple tasks simultaneously.

Important Sponsorship Information

We are currently unable to offer a certificate of sponsorship for this post.

Equality & Diversity

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. If you meet the minimum criteria for this role and have a disability, you can be guaranteed an interview under the Disability Confident Scheme. Please ensure you select this on your application form. We encourage you to be open about your needs so we can design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.