Team Administrator

NHS; United Kingdom; Remote; GBP 24,000 - 27,000; Full time

Job summary

A health service provider is seeking a motivated Team Administrator for the Criminal Justice Liaison & Diversion Service. You'll provide pivotal administrative support at the Bodmin Police Hub, managing team communications and documentation. Successful applicants will have experience in a busy office, with at least NVQ Level 3 in administration or equivalent. This is a permanent, full-time position with a salary between £24,937 and £26,598 per annum.

Qualifications

• Experience in a busy office environment.
• Able to manage team inbox and clinical documentation.
• Capable of typing and distributing letters and reports.

Responsibilities

• Provide comprehensive administrative support to CJLDS.
• Monitor the team inbox for referrals.
• Oversee clinical documentation on RiO.

Skills

Team administration experience

Office environment experience

NVQ Level 3 or equivalent

RSA 3 Typing/word processing

Education

NVQ Level 3 in administration

RSA 3 Typing/word processing

Job description

Job summary

We're looking for a highly motivated and skilled Team Administrator to join our Criminal Justice Liaison & Diversion Service (CJLDS).

The CJLDS service is an all age, all vulnerability service which offers assessment services to individuals in police custody and court who may present with vulnerabilities and who find themselves in contact with the youth or criminal justice systems as a result of being suspected of having committed a criminal offence.

As our Team Administrator, you'll play a key role in keeping the service running smoothly. You'll be based at Bodmin Police Hub within the Centre for Mental Health and Justice, working closely with a team of skilled practitioners who share a commitment to improving outcomes for vulnerable individuals.

The successful applicant will be office based for a minimum of three days per week, with the option to work from home following a successful induction period.

The CJLDS has just been recommissioned for a further 7 years and from April 2025 the service operating hours will be 8am-8pm 7 days a week, however the Team Administrator is only required to work Monday - Friday during core office hours.

Main duties of the job

As Team Administrator, you will provide a comprehensive administrative function to the Criminal Justice Liaison & Diversion Service with cross cover for the Centre for Mental Health & Justice.

Core duties include:

• Monitoring the team inbox for referrals
• Overseeing clinical documentation on RiO
• Typing and distributing letters and reports to clients and partner agencies
• Taking minutes for the weekly MDT meeting, and taking forward actions as required

You will also maintain an electronic database to support the completion of mandatory referral data and produce monthly reports for our lead contract provider, support the team manager with HealthRoster and any other administrative tasks to ensure the team operates efficiently.

You will also be required to access Police specific systems such as Niche.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use our services.

Details

Date posted: 24 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

201-25-856

Job locations

Bodmin Police Hub

Tollgate Road

Bodmin

PL31 2FJ

Person Specification

Qualification Essential

• NVQ Level 3 or equivalent in administration
• RSA 3 Typing/word processing or equivalent

Essential

• Previous team administration experience
• Previous experience of working within a busy office environment

Desirable

• Previous knowledge of patients who present with mental health needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Cornwall Partnership NHS Foundation Trust

Address

Bodmin Police Hub

Tollgate Road

Bodmin

PL31 2FJ

Employer's website

https://www.cornwallft.nhs.uk/