Team Administrator

Sussex Community NHS Foundation Trust; England; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A community healthcare provider in the UK is seeking experienced administrators for full or part-time roles in diabetes care. The position involves diary management, data entry, and patient interactions, with an emphasis on teamwork and support. Candidates should be organised and communicative, with the ability to work independently. Flexible hours are available to help achieve a work-life balance. This role offers the opportunity to contribute to improving patient experiences in a busy NHS community service.

Benefits

Flexible working options

Excellent training and development opportunities

Positive workplace culture

Cost-effective workplace nurseries

Qualifications

• Organised and communicative individuals capable of working independently.
• Ability to follow procedures and improve admin and clinical processes.
• Must have experience in processing referrals and managing bookings.

Responsibilities

• Process incoming patient referrals and manage patient bookings.
• Ensure timely treatment delivery and maintain accurate patient records.
• Support the admin team with training and supervision to improve service.

Skills

Diary management

Accurate data entry

Attention to detail

Organisational skills

Communication skills

Job description

We're offering full or part-time administrative roles in the field of diabetes, ideal for experienced administrators seeking work-life balance. Positions are available at our busy Brighton hub in Moulsecoomb, conveniently located near the A27 with free parking and good public transport links. We're looking for candidates available for 22.5+ hours per week, with flexible working options available. The service operates Monday to Friday, 8am-5pm.

The role suits organised, communicative individuals who can work independently, follow procedures, and contribute to improving both admin and clinical processes. You'll be part of a supportive admin team of around eight, collaborating closely with clinicians to ensure efficient service delivery and a positive patient experience. Key skills include diary management, accurate data entry, and attention to detail.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK, All administrators work together to support a larger, multi-disciplinary clinical team which includes Consultants, Diabetes Specialist Nurses, Healthcare Assistants, Dietitians, Podiatrists and Psychotherapists. Main responsibilities include processing incoming patient referrals, managing patient bookings and waiting lists to ensure patients are provided with treatment in a timely manner in the location of their choosing. Receiving incoming post, emails and telephone calls in a courteous, professional manner is also a key part of the role. We are a busy service so you must be able to accurately record sensitive information correctly, across multiple systems and databases, for which full training will be provided. We offer a variety of services to our patients in the community across various clinical settings, home settings as well as video and telephone support, so there is lots of interesting opportunities to develop your diabetes knowledge and NHS career.

We regularly receive great patient feedback and as the first point of contact we support our admin team with training and supervision to help deliver great customer service.

Our aim is to improve health outcomes for people living with diabetes, and to meet the needs of the diabetes population across East and West Sussex.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo
• Varied environments: community hospitals, patients' homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brightono
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.