Team Admin Assistant

National Grid; Taunton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading electricity distribution company in Taunton is seeking a Team Admin Assistant for a 12-month fixed-term role. You will provide administrative support to the Network Services team, handle filing and invoices, and assist in customer setups. The ideal candidate will be a strong team player with excellent organizational skills and experience in IT systems. This role is office-based five days a week, with several benefits including paid leave and a competitive pension scheme.

Benefits

26 days paid leave plus 8 bank holidays

Competitive contributory pension scheme

Annual Share Save plan

Contributory private healthcare scheme

Employee Assistance Programme

Free on-site parking

Qualifications

• Strong interpersonal, literacy & numeracy skills are essential.
• Experienced in using a range of IT systems and quick to adapt.
• Enthusiastic team player; able to work independently.

Responsibilities

• Print utility plans and assist in obtaining customer setup information.
• Conduct land registry searches as needed.
• General filing, archiving, and raising requests for invoices.
• Assist Technician with material orders.

Skills

Strong interpersonal skills

Excellent organizational skills

Good communication skills

Numeracy skills

Customer service skills

IT systems experience

Job description

A 12-month fixed-term opportunity is available for a Team Admin Assistant working in our Taunton depot, (subject to review). Accountable to the Team Manager the Team Admin Assistant provides administrative assistance and co-ordination to a Network Services team. You will be an effective team player who is able and willing to support all team members on a daily basis with office support and general administration.

We are National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast‑moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improving efficiency to meet demand.

Responsibilities

• Print utility plans as requested.
• Assist the Planner to request & obtain information for customer set ups for various connections agreements.
• Land registry searches as requested by Wayleaves specialist or planner for non-complex sites (Gather information only).
• Raise MPANs from pro‑forma and print delivery files/ work packs from IT systems.
• Send chase emails/ letters for applications awaiting additional information.
• General filing/ archiving of files, scanning and raising & requesting of invoices.
• Update systems with connectivity issues.
• Assist Technician with material orders.
• Good understanding of business process & statutory requirements.
• Strong interpersonal, literacy & numeracy skills.
• An enthusiastic team player, as well as being able to work independently and show initiative.
• Excellent organisational, communication and customer service skills.
• Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.
• Ideally you will be based within 60 minutes of the Taunton Depot, this role is five days a week in the office.

Benefits

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on‑site parking at all our main sites