Talent Lead

Costa Coffee; St Albans; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Share SIP

Annual discretionary bonus

Smart pension

Costa Financial Support Fund

50% store discount

Private medical cover

Further perks via costaperks

Job summary

Costa Coffee is seeking a Global Talent Lead to shape and embed our talent strategy across the Coca-Cola system. You will influence leadership pipelines, succession capability and talent infrastructure to support our future growth.

Join a role focused on cross-functional programmes and data-driven decision making, with flexible, hybrid work and a move to a new St Albans hub in 2027. Costa is committed to development and community impact.

Qualifications

• Deep expertise in global talent strategies and leadership development.
• Strong strategic workforce planning across global environments.
• Data-driven approach to HR systems and talent processes.
• Ability to translate business priorities into long-term talent plans.

Responsibilities

• Ensure Costa has leadership pipelines, critical capabilities and succession plans to support long-term ambitions.
• Lead talent programmes across workforce planning, succession, talent reviews and high-potential development.
• Create a connected approach to talent, aligning Talent Acquisition, Learning & Development, People Partners and Organisational Development.
• Use data, technology and external insight to improve talent processes and development.
• Build partnerships across the Coca-Cola system and external networks to evolve Costa's talent agenda.

Skills

Talent strategies

Leadership pipelines

Succession planning

High-potential programmes

Workforce planning

HR analytics

Education

Bachelor's degree in HR/Business

Job description

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Join Costa at a pivotal stage of growth and transformation, where you'll shape and embed our global talent strategy, creating leadership pipelines, succession capability and talent infrastructure needed to support our future ambitions.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Global Talent Lead, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do:

• Ensuring Costa has the leadership pipelines, critical capabilities and succession plans needed to support our long-term ambitions.
• Leading talent programmes across workforce planning, succession, talent reviews and high-potential development to build a future-ready organisation.
• Creating a connected approach to talent, bringing together Talent Acquisition, Learning & Development, People Partners and Organisational Development to deliver meaningful business outcomes.
• Using data, technology and external insight to continuously improve talent processes, career development and organisational capability.
• Building strong partnerships across the Coca-Cola system and external networks, bringing fresh perspectives and best practice to strengthen and evolve Costa's talent agenda.

Who you are:

• Deep expertise in designing and delivering global talent strategies, with a proven track record in succession planning, leadership pipeline development and high-potential talent programmes.
• Strong strategic workforce planning capability, able to translate business priorities and commercial objectives into long-term talent, capability and organisational plans across complex global environments.
• Data and technology-driven talent leader, experienced in developing talent processes and HR systems to drive insight-led decision making, talent visibility and organisational effectiveness.

Where you’ll work:

Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.

We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.

For any reasonable adjustments and general queries, please get in touch with [e-mail]