Talent Acquisition Specialist

SquareTrade, Inc.; City of Westminster; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Private healthcare

Wellness allowances

Gym/fitness allowance

Phone/internet allowance

Charity days

Job summary

SquareTrade, Inc. is seeking an experienced Talent Acquisition leader to own end-to-end recruitment across multiple departments. This role combines strategic sourcing, stakeholder partnership, and data-driven process optimization, with significant travel to partner locations and monthly international travel to London HQ.

The position emphasizes culture fit, employer branding, and scalable TA processes, requiring strong communication and HR qualifications.

Qualifications

• Minimum 5+ years' experience in talent acquisition.
• Professional HR or recruitment qualification (CIPD Level 5 or above) desirable.
• Experience end-to-end recruitment across multiple roles.
• Strong sourcing and headhunting skills.
• Excellent stakeholder management and communication skills.
• Experience using ATS and recruitment tools (SmartRecruiters, Workday, LinkedIn Recruiter).

Responsibilities

• Own and deliver the full recruitment lifecycle from initial briefing through to offer.
• Partner with hiring managers to understand hiring needs and role requirements.
• Manage multiple complex vacancies simultaneously across various departments.
• Develop and implement creative sourcing strategies to identify high-quality candidates.
• Utilise a range of channels including LinkedIn, referrals, and networking.
• Build and maintain talent pipelines for current and future hiring needs.
• Act as a trusted advisor to hiring managers, providing guidance on market insights and hiring strategies.
• Ensure a high level of communication and expectation management throughout the hiring process.
• Track and report on key recruitment metrics (e.g. time to hire, source effectiveness).
• Use data to drive continuous improvement in hiring processes and outcomes.
• Lead end-to-end transformation of TA processes, systems, and tools.
• Drive operational excellence and scalability; automate processes and enhance candidate experience.
• Support and train hiring managers on best interview practices and techniques.
• Act as the gatekeeper for cultural alignment, leading culture-fit interviews across all hires.
• Champion company values throughout the hiring process, ensuring every hire strengthens culture.
• Design and evolve culture assessment frameworks for consistency, fairness, and quality.

Skills

Sourcing

Headhunting

Stakeholder management

Data-driven recruitment

ATS usage

Communication skills

Education

CIPD Level 5 or above

Tools

SmartRecruiters

Workday

LinkedIn Recruiter

Job description

End-to-End Recruitment

• Own and deliver the full recruitment lifecycle from initial briefing through to offer
• Partner with hiring managers to understand hiring needs and role requirements
• Manage multiple complex vacancies simultaneously across various departments
• Develop and implement creative sourcing strategies to identify high-quality candidates
• Utilise a range of channels including LinkedIn, referrals, and networking
• Build and maintain talent pipelines for current and future hiring needs

Stakeholder Management

• Act as a trusted advisor to hiring managers, providing guidance on market insights and hiring strategies
• Ensure a high level of communication and expectation management throughout the hiring process

Reporting & Analytics

• Track and report on key recruitment metrics (e.g. time to hire, source effectiveness)
• Use data to drive continuous improvement in hiring processes and outcomes

Process Optimisation & Transformation

• Lead end-to-end transformation of TA processes, systems, and tools
• Drive operational excellence and scalability
• Continuously review and improve recruitment processes to implement automation, enhance efficiency and candidate experience
• Support and train hiring managers on best interview practices and techniques

Culture & Values Assessment

• Act as the gatekeeper for cultural alignment, leading and standardising culture-fit interviews across all hires
• Champion company values throughout the hiring process, ensuring every hire strengthens organisational culture
• Design and evolve culture assessment frameworks to ensure consistency, fairness, and quality of hiring decisions, This role is based in market but will require significant internal travel to partner locations along with monthly international travel to SquareTrade HQ in London.
• On average, two to three days per week will be spent with the partner, across a mix of locations, including HQ and stores, both within and outside the assigned region, depending on business requirements.

The Team: http://www.squaretrade.com/leadership SquareTrade is an Equal Opportunity Employer.

What We Offer

• Competitive salary
• Opportunity to shape and influence hiring strategy
• Collaborative and high-growth working environment
• 2 charity days per year. For each day we will contribute the equivalent of your daily salary to the charity on your behalf.
• Private Healthcare and Health Cash Plan with Simply Health
• Monthly Gym/fitness allowance
• Monthly Wellness allowance
• Monthly Phone/Internet allowance
• Act as a brand ambassador, promoting the company's culture, values, and proposition
• Own and continuously enhance the end-to-end candidate experience
• Partner with internal teams to develop employer branding initiatives and attract top talent
• Benchmark candidate experience and continuously improve outcomes
• Minimum 5+ years' experience in talent acquisition, preferably in-house or a combination of agency and in-house
• Proven experience in end-to-end recruitment across multiple role types
• Professional HR or recruitment qualification (e.g. CIPD Level 5 or above) is highly desirable
• Strong sourcing and headhunting skills with a proactive approach
• Ability to manage multiple roles and stakeholders in a fast-paced environment
• Experience using Applicant Tracking Systems (ATS) and recruitment tools (e.g. SmartRecruiters, Workday, LinkedIn Recruiter)
• Experience working with data and recruitment metrics, including reporting and process optimisation
• Demonstrated experience leading recruitment process improvements and change initiatives
• Strong knowledge of inclusive hiring practices, and best-practice recruitment methodologies
• Excellent stakeholder management and communication skills