Talent Acquisition Partner - Retail

THE WHITE COMPANY; Greater London; Presencial; GBP 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounts up to 50%

Holiday 25 days + service

Group personal pension scheme

Private healthcare

Life assurance

Home-working option Mondays/Fridays

Resumo da oferta

The White Company is recruiting a Talent Acquisition Partner for a 12-month maternity cover to support Retail and Contact Centre hiring. You will source, screen, and present top talent, ensuring SLAs are met and collaborating with hiring managers across the business.

You’ll also manage New Store Openings and Seasonal peak recruitment with a strong focus on candidate experience. You will act as a key Brand Ambassador, build talent pools, and drive efficiency through effective sourcing and

Qualificações

• Extensive knowledge of multisite retail recruitment and volume hiring.
• Experience partnering with hiring managers to meet SLAs and deliver end-to-end recruitment.
• Strong sourcing and market mapping capabilities to build talent pools.
• Ability to run end-to-end recruitment processes from brief to offer.
• Experience with ATS/CRM systems and recruitment analytics.

Responsabilidades

• Provide 360 end-to-end recruitment support for Retail and Contact Centre teams.
• Source, screen, and present top talent meeting briefs and competency criteria.
• Lead New Store Opening recruitment activities and Seasonal peak hiring.
• Coach hiring managers on candidate selection and interview processes.
• Maintain candidate engagement and manage the offer process.

Conhecimentos

Retail recruitment

Volume hiring

Stakeholder management

Social sourcing

ATS/CRM proficiency

Ferramentas

LinkedIn Recruiter

ATS/CRM systems

Sourcing tools

Descrição da oferta de emprego

Our Role

The Talent Acquisition Partner for this Mat Cover role will provide 360 end-to-end recruitment support for Retail and Contact Centre teams, ensuring a seamless hiring process for these key business areas. Acting as a strategic internal consultant, they will source, screen, and present top talent that fully meets the brief and competency-based criteria to fulfil the role, while ensuring positive collaboration and communication with hiring managers throughout. They will also develop contingency plans for hard-to-fill roles and project manage for Seasonal Peak hiring and New Store Openings, driving efficiency and excellence in talent acquisition.

***This role is expected to be a 12-month maternity cover with a start date of January 2027 but may be required sooner.

What you'll be doing

Recruitment & Talent Attraction

• Full accountability for all Retail Management roles, Seasonal Retail and Contact Centre peak and New Store Openings
• Act as the first point of contact for hiring managers, taking full and accurate job briefs and meeting recruitment SLA’s at every stage of the recruitment process
• Lead on all New Store Opening activity end to end.
• Actively assisting with telephone interviewing and other selection processes, including Assessment Centres for volume roles and New Store Openings
• Build strong relationships with top talent, keeping them engaged throughout the recruitment process and supporting a strong Talent Pool for Retail & CC
• Collaborate with HRBPs, hiring managers, and external partners with a One Team mindset.
• Proactively source and market map candidates, keeping hiring managers informed at every stage.
• Create engaging advertising copy for Internal /External Websites and specifically for our company LinkedIn page.
• Advise hiring managers on candidate selection, ensuring the right talent progresses.
• Train and support line managers in using the ATS for efficient candidate tracking.
• Ensure interviews and assessment events are set up speedily and effectively with all necessary supporting documentation.
• Facilitate Assessment Centres for volume roles.
• Facilitate Hire with Pride and Attract and Select training, and ensure this is completed with all managers ahead of a recruitment cycle
• Gather and deliver interview feedback, maintaining transparency and compliance, ensuring HWP interview notes are completed and stored securely.
• Manage the offer process, ensuring all administration is completed, and candidates are kept engaged during notice periods.
• Take a creative and proactive approach with 'hard fills' - adapting sourcing strategies as required.
• Operate as a Brand Ambassador, closely following business performance in all channels

Analytics

• Track and report with high attention to detail, recruitment KPIs, providing clear insights on resourcing activity and performance.
• Deliver weekly vacancy updates to hiring managers, ensuring full visibility on live roles whilst providing solution-focused ideas to more hard-to-fill roles.
• Analyse and optimise recruitment channels, measuring effectiveness to enhance sourcing strategies.

The skills and experience you'll need

• Excellent operational knowledge of all aspects of multisite Retail recruitment, including volume recruitment at peak and New Store Openings. An understanding of Contact Centre recruitment is a bonus
• Experience of volume recruitment strategies and working in a fast retail environment.
• 360-degree recruitment experience gained from an in-house recruitment role with a focus on managing a position end to end from inception through to delivery.
• Knowledge of recruitment methods and processes including market mapping.
• Strong project planning abilities to support and lead successful seasonal peaks and New Store openings
• Ability to educate, influence, and promote Equality, Diversity, and Inclusivity in all recruitment strategies.
• Proven experience of delivering against Recruitment KPIs. Time to hire, cost per hire etc, and ability to manage multiple open roles concurrently
• Social media & LinkedIn experience - with previous experience of delivering against a direct recruitment model using a range of innovative approaches to recruit talent into key business areas, reducing reliance on recruitment agencies.
• Self-starter - Ability to work at pace and under pressure to resource candidates that meet the brief promptly whilst keeping costs down.
• Strong communication & Influencing skills - able to influence key stakeholders and build credible relationships quickly and effectively - keeping key stakeholders informed at every stage of the recruitment process.
• Professional approach to all situations ensuring a positive candidate experience is managed at all times.
• Can-do attitude - willingness to embrace ways of working, remaining team-focused at all times and working closely and supporting other Talent Acquisition Partners and wider People Team
• Adept at working with recruitment systems & technology - previous experience of working with ATS & CRM systems to recruit talent into key business areas
• Confident to deliver Hiring Best Practice Training to the business.
• Knowledge of up-to-date employment legislation.

What will make you brilliant in this role

• You'll bring passion and energy to building strong partnerships with hiring managers and stakeholders, inspiring candidates through your enthusiasm for our brand and the opportunities across our retail teams.
• A true Brand Ambassador and promoter of Equality, Diversity and Inclusivity
• Committed to exceptional service, building lasting relationships with candidates and stakeholders
• Honest, transparent, and professional, representing the brand and People Team with integrity.
• Proven experience hiring senior leaders, with deep knowledge of key Retail business areas, and Contact Centre as a bonus.
• Excellent written and spoken communication skills, ensuring clarity and professionalism at all levels, both internally and externally.
• Independent yet collaborative, thriving in a fast-paced team environment.
• Detail-oriented and results-driven, balancing commercial focus with recruitment excellence.
• Retail recruitment expertise, with in-house and agency experience.
• Skilled in social recruiting and market mapping, leveraging the latest sourcing techniques.
• Ability to work at pace and offer a full and smooth end-to-end resourcing process.
• Ability to build strong working relationships across business areas and at all levels
• Adaptability to work and communicate flexibly with various stakeholders
• Resilience in managing all feedback from Hiring Managers and reflecting on Lessons Learnt, identifying alternate ways to influence
• Accountable and impact-aware, making strategic recruitment decisions.
• Tenacious direct recruiter, dedicated to reducing agency reliance and hitting KPIs.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• Discount -Up to 50% discount and access to regular Sample Sales
• Holiday - 25 days rising to 28 with length of service
• 20% Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility
• Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
• Continued Development - We offer structured support from our own in-house Learning and Development Hub
• Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)
• Private Healthcare with additional Babylon Digital Healthcare (based on contract duration)
• Life Assurance

Additional Benefits

• Fruit basket daily
• Tea and coffee provided
• Working from Home - option to work from home on Mondays and Fridays
• Social - Christmas party/social events throughout the year
• Seasonal Sample Sales
• Volunteer Day - with a charity of your choice
• Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms

Everyone is Welcome

At The White Company, we are committed to building an inclusive workplace where everyone feels respected, valued and empowered to grow and succeed. Through fair and equitable recruitment, investment in learning and inclusive leadership, and opportunities for our people to share feedback and shape their experience, we continue to strengthen a culture of belonging. As a female-founded business, we are proud to champion gender equality while broadening our focus across all aspects of equity, diversity and inclusion.

We support the wellbeing of our people through dedicated support initiatives, and through our partnership with The King's Trust, we help young women overcome social and financial barriers, as well as providing employees the opportunity to give back through volunteering. Alongside this, we are committed to upholding human rights and fair working conditions across our wider business and supply chain