Talent Acquisition Coordinator / Administrator

National Physical Laboratory (NPL); Teddington; On-site; GBP 28,000 - 36,000; Full time

Job summary

National Physical Laboratory (NPL) is seeking an experienced Talent Acquisition Coordinator to join the Talent Acquisition team. You will support the Flexible Workforce programme, coordinating agency workers, contractors, casual workers, student placements and PhD researchers across NPL.

You will act as a key contact for queries, maintain ATS records, and help deliver a smooth onboarding experience while collaborating with colleagues on reporting and process documentation.

Qualifications

• Experience in Talent Acquisition or Recruitment Administration
• Experience in HR or People function
• Familiarity with ATS/HR systems
• Experience coordinating with multiple stakeholders in a busy admin environment
• Strong attention to detail in records, documentation and reports

Responsibilities

• Engage agency workers, contractors, casual workers, student placements and PhD researchers across NPL.
• Act as point of contact for queries, guiding colleagues to information and contacts.
• Maintain accurate records within ATS and other systems.
• Coordinate recruitment and onboarding activities for a smooth experience.
• Collaborate with Talent Acquisition and wider business on reporting and process docs.
• Update guidance materials so managers navigate processes confidently.
• Administer workforce data with compliance and accuracy

Skills

Highly organised

Attention to detail

Clear communication

Customer-focused service

Recruitment systems familiarity

Independent with team collaboration

Problem solving

Relationship building

Planning and coordination

MS Office (Excel, Word, Outlook)

Job description

We are looking for an experienced Talent Acquisition Coordinator / Administrator to join our high-performing Talent Acquisition team.

About the Role

In this role, you'll support our Flexible Workforce programme, providing coordination and administrative support to help ensure a smooth and efficient experience for hiring managers, workers and colleagues across NPL.

This is an exciting opportunity to be involved in a key project that is transforming how NPL engages and manages agency workers, contractors, casual workers, student placements and PhD researchers. You'll help ensure processes are clear, consistent and easy to navigate, while providing excellent support to stakeholders across the organisation.

About You

As part of the Flexible Workforce programme, you'll support the engagement of agency workers, contractors, casual workers, student placements and PhD researchers across NPL, helping ensure processes are clear, consistent and efficient.

What You'll Do

• Support hiring managers and stakeholders across NPL with the engagement of agency workers, contractors, casual workers, student placements and PhD researchers.
• Act as a key point of contact for queries, providing guidance on processes and directing colleagues to the right information, systems and contacts.
• Maintain accurate records and documentation within our Applicant Tracking System (ATS) and other systems, ensuring information is up to date, organised and easy to access.
• Support the administration and coordination of recruitment and onboarding activities, helping to deliver a smooth and consistent experience for hiring managers and workers alike.
• Work closely with colleagues across Talent Acquisition and the wider business to assist with reporting, process documentation and communications relating to the Flexible Workforce programme.
• Help maintain and update guidance materials, ensuring managers can confidently navigate new and existing processes.
• Support the ongoing administration of workforce data, documentation and records, always ensuring compliance and accuracy.

Key Skills

• Highly organised, with the ability to manage multiple activities and competing deadlines.
• Meticulous attention to detail and a commitment to maintaining accurate information.
• Confident communicator who can explain processes clearly and provide support to a range of stakeholders.
• A helpful, customer-focused approach and a passion for delivering a high-quality service.
• Comfortable learning and using recruitment systems, databases and new technology.
• Ability to work independently while collaborating effectively as part of a team.
• Practical approach to problem solving and resolving queries.
• Ability to build trust and positive working relationships with hiring managers and colleagues across the business.
• Effective planning, coordination and administration skills.
• Good working knowledge of Microsoft Office applications, including Excel, Word and Outlook.

Experience

• Previous experience in Talent Acquisition, Recruitment Administration, HR Administration or a coordination-based role.
• Experience working within an HR, Recruitment or People function.
• Familiarity with databases, applicant tracking systems or HR systems.
• Supporting multiple stakeholders in a busy administrative environment.
• Maintaining accurate records, documentation and reports with a high level of attention to detail.
• Managing queries and providing a professional, customer-focused service.

Desirable

• Knowledge of applicant tracking systems.
• Exposure to contingent workforce, contractor, agency or temporary worker processes.
• Previous experience supporting recruitment, onboarding or workforce administration processes.
• Creating process documentation, guidance materials, FAQs or training resources.
• Producing reports and using data to support decision-making and process improvements.

Personal Attributes

• Highly organised and dependable.
• Proactive, with a willingness to take initiative and see tasks through to completion.
• Approachable and collaborative, building positive relationships across the organisation.
• Takes pride in delivering a high-quality service and supporting colleagues effectively.
• Eager to learn new processes, systems and ways of working.
• Adaptable and comfortable working in an evolving environment.
• Committed to continuous improvement and finding practical ways to make processes more effective.

Why Join Us?

This is a great opportunity for someone looking to develop their career within Talent Acquisition and HR, while gaining exposure to a high-profile programme that supports a diverse range of worker types across NPL. You'll play an important role in helping us deliver a streamlined, efficient and positive experience for our hiring managers and flexible workforce, while working alongside an experienced and supportive Talent Acquisition team.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical.

About Us

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page.

We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.