Table Host

Gaucho; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality brand in Manchester is seeking an experienced Senior Waiter to join their team. In this role, you will provide exceptional service, upsell products, and work collaboratively within a fast-paced environment. The ideal candidate will demonstrate warmth, professionalism, and a positive attitude while ensuring the highest standards of guest experience. Competitive benefits include food discounts and career development opportunities.

Benefits

50% off food bill

Apprenticeship Scheme

Employee discount platform

Career development opportunities

Qualifications

• Demonstrate warmth and empathy towards guests and colleagues.
• Always take a positive approach to your role.
• Work well within a team and fast-paced environment.

Responsibilities

• Offer an exceptional Gaucho experience to all guests.
• Demonstrate service excellence while following the Gaucho Cycle of Service.
• Support the management team to maximise sales revenues.

Skills

Hospitality

Customer Service

Upselling

Teamwork

Job description

Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence

Training and benefits

• 50% off your food bill at all Gauchos.
• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee discount platform.
• Career development and progression.

Key Responsibilities of a Senior Waiter

• Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
• Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Requirements for a Gaucho Senior Waiter

• Demonstrate warmth and empathy towards guests and colleagues
• To always take a positive approach to your own role acting as a role model to all new members of the team
• Work well within a team (be a team player) and a fast-paced environment
• Be approachable and well mannered
• Be professional and respectful at all times
• Have fun