Systems Validation & Quality Engineer - Biometrics and Airport solutions

1057 Amadeus IT Services UK Limited; Greater London; On-site; GBP 50,000 - 75,000; Full time

Job summary

Vision-Box, an Amadeus company, seeks a Systems Validation & Quality Engineer to validate biometric kiosks, eGates and airport-related infrastructure. You will define test strategy, design and execute tests, ensure traceability to specs, and contribute to CI/CD and QA best practices.

Eligible for UK Security Check clearance and willing to work on customer sites is essential. You will collaborate with hardware, software and networking teams to ensure robust, scalable solutions across global

Qualifications

• Experience testing complex integrated systems combining hardware, software and networking components.
• Ability to define test strategies, design tests and ensure traceability with specs and requirements.
• Familiarity with CI/CD or SDL/ISTQB QA practices and standards.

Responsibilities

• Attend to specification/architecture reviews and provide feedback on gaps, risks and impacts.
• Define test strategy and plan with functional and non-functional test cases and traceability.
• Design, prepare, and execute test cases and test data; sign off based on exit criteria.
• Automate tests where appropriate and contribute to CI/CD pipeline improvements.
• Verify biometric kiosks, eGates and related infrastructure working as intended.
• Support on-site testing at customer locations and airports; investigate issues in production-like environments.
• Document defects with severity and priority; drive root-cause analyses with hardware, networking and software teams.

Skills

Test strategy

Test design

CI/CD integration

QA standards ISTQB

Root cause analysis

Tools

Automation framework

CI/CD tooling

Testing environments

Job description

Job Title Systems Validation & Quality Engineer - Biometrics and Airport solutions Vision-Box, an Amadeus company and the global leader in biometric-based travel solutions, digital identity, and seamless travel management, is looking for a Systems and Quality engineer.

Important Eligibility Requirement Due to UK Government security clearance requirements, applicants must have continuously resided in the United Kingdom for the last 5 years and be eligible to obtain UK Security Check (SC) Clearance. This is an essential prerequisite for the role and applications not meeting this requirement cannot be considered.

Vision-Box, an Amadeus company, is a global leader in biometric identity solutions, automated border control, and seamless passenger journeys.

Our technology is deployed in major airports, border agencies, airlines, and transportation hubs worldwide, enabling millions of travelers to move securely and efficiently through every stage of their journey.

Combining advanced biometrics, intelligent hardware, identity management platforms, and large-scale systems integration, Vision-Box delivers end-to-end solutions that include eGates, self-service kiosks, biometric enrollment systems, passenger processing platforms, and airport automation technologies.

As part of Amadeus, Vision-Box is shaping the future of travel by creating secure, frictionless, and highly reliable experiences for passengers while supporting airports and government authorities in meeting their operational and regulatory requirements.

About the role

• Attend to specification/architecture reviews (also on customer specification reviews when applicable), and provide feedback along with any potential impact, risk, issue or missed gap based on experience,
• Define test strategy and test plan containing test cases (functional and non-functional), ensure traceability with specifications and customer requirements,
• Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines and all quality guidelines (SDL, STDL), QA best practices/standards from the industry (ISTQB..), Test expertise
• Design test cases and write test case scripts.
• Prepare test environment, test data, and execute test cases.
• Provide sign-off (go/no-go) on tested features based on defined exit criteria,
• Continuously assess the need to add/update/remove test cases to existing regression and CI/CD pipeline when new product features are delivered and based on metrics (stabilization, deletion of flaky tests...),
• As part of maintenance activities, investigate PTRs, test the fixes, and enrich test suites accordingly,
• Assess necessity to automate subset of (or all) test scripts,
• Use test automation framework and contribute to its improvement,
• Verify the correct operation of biometric kiosks, eGates and associated infrastructure.
• Support on-site testing activities at customer locations and airports.
• Investigate and reproduce issues observed in operational environments.
• Contribute to root-cause investigations involving hardware, networking, infrastructure and system integration.
• Identify, document and prioritize defects impacting system reliability, performance or operational efficiency.
• Collaborate with development, integration and deployment teams to validate corrective actions.
• Support production issue investigations and customer escalations when required.
• Open defects for software or documentation, assign relevant level of severity based on the importance of the issue, provide relevant investigation and information in order to fix defects,
• Check defect fix, and give go/no-go for the load of production defects,
• Report and communicate on test activities to the line organization, software developers and product definitions analysts,
• Provide visibility on testing campaign/milestones to all stakeholders,
• Provide mentoring and adapted support to newcomers,
• Provide adapted support to QAE peers based on experience,
• Share knowledge on a specific topic (technical/functional) and spread it among the QA community as well as other stakeholders,
• Show accountability for the project, product or release quality control,
• Propagate quality assurance best practices based on highest standards in relevant teams and quality communities,
• Efficiently use QA tooling stack and frameworks,
• Be a force of proposition for improvement of existing ones, or development of new ones,
• Be proactive about any issue/change that is likely to affect QA peers daily job,
• Be a driving force behind proposals to improve current quality processes in a constantly evolving development lifecycle framework (SAFE...),
• Participate to the understanding, measurement and reduction of the environmental impact of the tested applications and associated QA activities

Our ideal candidate

Eligible to obtain UK SC Clearance (minimum 5 years UK residence requirement).

Experience testing complex integrated systems combining hardware, software and networking components.

Strong analytical and troubleshooting skills.

Willingness to work on customer sites, including airport environments.

Customer-facing and communication skills

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process.

All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

We are Amadeus and we make travel work better for everyone, everywhere.

As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology.

We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet.

Here, you’ll be free to innovate and grow with driven colleagues.

Join us on a journey where you will help us bring the world closer!