Systems Trainer - Veterinary Business (18 Month FTC)

Pets at Home; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading veterinary business in the UK is seeking a Systems Trainer to support the rollout of a new veterinary practice management system. The role involves delivering training and coaching to veterinary teams, requiring extensive travel across the country. The ideal candidate will have experience in a veterinary practice environment and excellent communication skills. Join a passionate team dedicated to meaningful change in veterinary care.

Benefits

Company car for travel

Full training and support

Opportunity to be part of a community

Qualifications

• Experience in a veterinary practice environment.
• Training experience and knowledge of RxWorks is desirable.
• A full UK driving licence and willingness to travel extensively.

Responsibilities

• Deliver high-quality, interactive training to practice teams across the UK.
• Support go-live activities and provide post-implementation coaching.
• Organise training logistics, from invites to venue setup.
• Build strong relationships with Practice Managers and the project team.
• Represent the company with professionalism and positivity.
• Travel extensively (up to 4 days per week with overnight stays).

Skills

Strong communication skills

Coaching skills

Influencing skills

Adaptability under pressure

Self-starter

Team collaboration

Job description

Are you passionate about helping others embrace change and thrive with new technology? Here at Pets at Home, we’re looking for a Systems Trainer to support the rollout of our new veterinary practice management system, Provet, across our nationwide network of practices.

About the Role:

As part of our Development & Implementation team, you’ll play a vital role in preparing our veterinary teams for a smooth and successful transition. From delivering engaging training sessions to supporting go-live events, you’ll be a trusted partner throughout the journey.

We’re recruiting this role as an 18-month fixed term contract to support the duration of the rollout project. This will also be a field based role that requires extensive travel and overnight stays (up to four days per week). A company car will be provided to support with this.

What You’ll Be Doing:

• Delivering high-quality, interactive training to practice teams across the UK
• Supporting go-live activities and providing post-implementation coaching
• Organising training logistics – from invites to venue setup
• Building strong relationships with Practice Managers, Owners and the wider project team
• Representing Pets at Home with professionalism and positivity
• Travelling extensively (up to 4 days per week with overnight stays)

What We’re Looking For:

• Experience in a veterinary practice environment
• Strong communication, coaching and influencing skills
• Calm, confident and adaptable under pressure
• A self-starter who thrives both independently and in a team
• Training experience and knowledge of RxWorks (desirable)
• A full UK driving licence and willingness to travel extensively

Why Join Us?

At Pets at Home, we’re more than a business – we’re a community. You’ll be part of a passionate team driving meaningful change in veterinary care, with full training, support and the tools you need to succeed.

Ready to make a difference? Apply now and help us shape the future of veterinary practice management.