Systems Engineer III

慨正橡扯; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

LexisNexis Legal & Professional is seeking a Systems Engineer to support enterprise systems through design, maintenance and change management. You will troubleshoot issues, automate tasks, and collaborate with development, support, and vendor teams to deliver reliable technology solutions.

The role focuses on system stability, incident response, and ongoing improvements across Linux, UNIX, Windows environments with storage and virtualization components.

Qualifications

• Experience in systems engineering and operational support environments.
• Knowledge of storage systems, Linux kernel, UNIX kernel, UNIX file systems, and Windows infrastructure.
• Scripting and automation techniques.

Responsibilities

• Diagnose and troubleshoot system, application, and performance issues across multiple environments.
• Configure controls, install programs, and resolve technical issues within enterprise system environments.
• Create and maintain scripts to support workload processing and automation of common tasks.
• Monitor systems, respond to alerts, and provide prompt recovery and escalation for operational exceptions.
• Collaborate with development teams, support groups, and vendors to coordinate activities and resolve issues.
• Support system monitoring, reporting improvements, and problem recovery efforts.
• Manage and support change implementation, service requests, and operational processes.
• Create, execute, document, and close tasks, changes, and requests in accordance with team standards.

Skills

Systems engineering

Operational support

Storage systems

Linux kernel

UNIX kernel

UNIX file systems

Windows infrastructure

Scripting

Automation

Problem solving

Communication

Tools

Virtualization (VMware/Hyper-V)

Job description

Are you passionate about building reliable systems and solving complex technical challenges?

Do you enjoy collaborating across teams to improve system performance, automate processes, and deliver operational excellence?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

We are looking for a Systems Engineer to support enterprise systems through research, design, systems engineering, operational support, and change management activities. In this role, you will help maintain system stability, troubleshoot complex technical issues, support automation initiatives, and work closely with development, support, and vendor teams to deliver reliable technology solutions.

Responsibilities

• Diagnose and troubleshoot system, application, and performance issues across multiple environments.
• Configure controls, install programs, and resolve technical issues within enterprise system environments.
• Create and maintain scripts to support workload processing and automation of common tasks.
• Monitor systems, respond to alerts, and provide prompt recovery and escalation for operational exceptions.
• Collaborate with development teams, support groups, and vendors to coordinate activities and resolve issues.
• Support system monitoring, reporting improvements, and problem recovery efforts.
• Manage and support change implementation, service requests, and operational processes.
• Create, execute, document, and close tasks, changes, and requests in accordance with team standards.

Requirements

• Experience in systems engineering and operational support environments.
• Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file systems, and Windows infrastructure.
• Knowledge of program installation and troubleshooting.
• Familiarity with virtual server environments and thin client technologies.
• Knowledge of scripting and automation techniques.
• Understanding of system management and problem management tools.
• Strong problem-solving skills.
• Good written and verbal communication skills.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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