Systems Engineer II - Post Production

WarnerMedia; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Warner Bros. Discovery is recruiting a Tier 2 support and engineering role within the M2P Engineering team in London. You will provide Tier 2 support for MAM and post‑production platforms in a hybrid on‑premises and cloud environment, ensuring uptime and performance during live events.

You will collaborate with the tier 3 engineering team, document workflows, gather requirements from WBDSports, TNT Sports and Eurosport, and design centralized workflows across MAM and Post‑Production platforms.

Qualifications

• Degree in Technology, Engineering, Broadcast, or related field.
• Fluent written and spoken English.
• French language skills are desirable.
• Strong communication skills.
• Adaptability to work in a fast-paced and continuously changing environment.
• Minimum of 3 years of experience in Broadcast Technology in a support or engineering role.
• Experience in Sports, News, Production and Documentary environments.
• Experience with MAM and Post-Production tools.
• Extensive broadcast technical background (IP video/2110, NMOS, codecs, etc.).

Responsibilities

• Tier2 support for MAM and post-production platforms.
• Manage tickets escalated from Level 0 and Level 1 support teams.
• Coordinate incident and problem follow-up with internal and external teams.
• Follow up updates on platform day-to-day with the Level 1 support.
• Plan maintenance activities.
• Upgrade phases and reboot action coordination.
• Monitor and maintain the overall health and performance of the platform.

Skills

Tier2 support

MAM & Post-Production tools

Broadcast Technology

IT/network/virtualization/cloud basics

English (fluent)

French (desirable)

Education

Degree in Technology, Engineering, Broadcast, or related field

Tools

MAM tools

Post-Production tools

AWS services

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Warner Bros. Discovery (WBD) Sports Europe represents WBD’s portfolio of sports brands, channels, and platforms in Europe. It collectively engages 130 million people every month, reaching fans and broad audiences in more than 200 markets and in 20 languages across all platforms where consumers are spending time: free-to-air TV, pay-TV, streaming, online and social. WBD Sports Europe includes the much-loved consumer brands Eurosport and TNT Sports in the UK and Ireland, as well sports programming and content on WBD’s free-to-air TV networks and streaming on HBO Max. They connect audiences with the greatest sporting events in the world. This includes being the Home of the Olympics Games in Europe; tennis’ Grand Slams; cycling’s Grand Tours, more than 1,000 live cycling broadcasts per year, the WHOOP UCI Mountain Bike World Series; the PGA TOUR year-round in some markets; the FIM Endurance World Championship; The Ocean Race; the FIM Speedway GP and every major winter sports World Championship and World Cup event.

Yournewrole...

As Warner Bros. DiscoveryInc’sportfolio continues togrow–aroundthe world andacrossplatforms – the GlobalTechnology& Operationsteamisbuilding mediatechnologyand ITsystemsthatmeetthe world class standard forwhichDiscoveryisknown. GT&Obuilds,implementsandmaintainsthe businesssystemsandtechnologythatarecriticalfordeliveringWarner Bros.Discovery’sproducts,whilearticulatingthe long-termtechnologystrategythatwillenable Warner Bros.Discovery’sgrowingpay-tv, digitalterrestrial, free-to-air and online services toreachmore audiences on more platforms.

From Amsterdam to Singapore andfromsatellite and broadcastoperationsto SAP,wearedrivingDiscoveryforwardontheleadingedgeoftechnology.

Youwillmainlybeinvolvedon WBD Sports. The channelsmovedin atechnologytransformation for allhisequipmenthome of all countries in Europebasedon ahybridarchitecture onpremiseand cloud.

London and Paristeammanagethe engineering and support ofthisnew groupsurroundedbytwoplayoutcenter and all themarketsin EuropefromEurosport.

Ifyou’renotafraidby the new technologies andyouwanttobepart of adynamicand internationalteam,joinus in theheartof thechannelsport broadcast in 22languages.

Yourroleaccountabilities...

As part of the M2P Engineering team, this role provides Tier 2 support and engineeringexpertisefor MAM and post-production platforms within a virtualized hybrid on-premises and cloud environment.

Support:

• Tier2 support

• Manage tickets escalated from Level 0 and Level 1 support teams

• Coordinate incident and problem follow-up with internal and external teams

• Follow upupdate on platform day to day with the supportTier1

• Plan maintenanceactivities

• Upgrade phases and reboot action coordination

• Monitor andmaintainthe overall health and performance of the platform

Engineering:

• Manage short-termengineeringproject

• Collaboratewithtier3engineering team

• Gather workflowrequirementsfromWBDSports, TNT SportsandEurosport offices

• Produceworkflow,projectand engineering documentation

• Designcentralizedworkflows acrossMAM and Post-Productionplatforms

• Supportusersthroughchange managementandnew projectsimplementation

Qualifications &Experiences..

• Degree in Technology, Engineering, Broadcast, or a related field

• FluentwrittenandspokenEnglish

• Frenchlanguageskillsaredesirable

• Strong communicationskills

• Adaptability to work in a fast-paced and continuously changing environment

• Ability to perform effectively under pressure, particularly when supporting production teams during live events

• Self-motivated and collaborative team player with a strong commitment to delivering high-quality customer service

• Excellent troubleshooting, analytical and problem-solving skills

• Minimum of3years of experience inBroadcast Technology in a support or engineering role

• Experience in Sports, News, Production and Documentary environments

• Experience with MAM and Post-Production tools

• Extensive Broadcast technical background(IP video 2110,AES 67, NMOS, videoand audioformatsand codec…)

• Good understanding of IT technologiesand the associated challenge(network, virtualization,storage,cloud services, security…)

• Monitor emerging technologies and industry trends to ensure systemsremainefficient, scalable, and aligned with business growth

Nice to have

• Basicscriptinganddevelopmentskills

• Knowledge of AWS services

• Knowledge ofmicroservicesarchitecture

General

• Work on shift (evening andweekend)

• Night work may be required depending on live events

• On-callrotation

• Based in London, UK

• Minimaltravelexpected

• Permanent contract

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.