Systems Engineer

Amazon.com, Inc; Dublin; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global technology firm is seeking a candidate with systems engineering expertise to operate AWS European Sovereign Cloud services. The role involves leading standard operational procedures, mentoring junior engineers, and contributing to high-availability software applications. A candidate must be fluent in both written and spoken English and can expect collaboration with cross-organizational teams. This position offers relocation support within the EU and the opportunity to shape the future of AWS services for EU customers.

Benefits

Relocation support within the EU

Participation in an On-Call rota

Qualifications

• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Experience supporting services in AWS or other cloud systems or services.
• Participate in on-call rotations to resolve incidents occurring out-of-hours.

Responsibilities

• Lead the creation, revision, and/or improvement of standard operational procedures (SOPs).
• Mentor junior engineers and collaborate cross-organizationally.
• Contribute to day-to-day operations, improve availability and performance.

Skills

Fluency in written and spoken English

Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible)

Tools

AWS services (EC2, S3, Dynamo, Lambda, Bedrock)

Monitoring frameworks (CloudWatch, Datadog, Grafana, Elastic)

Job description

Overview

Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems. Proficiency in scripting processes in Bash, Python, or Ruby. Solid understanding of Linux and networking, with the ability to troubleshoot and anticipate problems that affect performance, reliability, or availability of software systems. The role involves leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Responsibilities

• Lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and drive operational best practices.
• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Mentor junior engineers, collaborate cross-organizationally, and lead strategic team efforts requiring work from multiple team members.
• Experience supporting services in AWS or other cloud systems or services.
• Experience operating 24x7 high-availability, distributed software applications and performing performance tuning and fleet optimization.
• AWS ESC initiative: spearhead the launch of the European Sovereign Cloud (ESC) in 2025, build and lead operations and development teams delivering high-availability AWS services (EC2, S3, Dynamo, Lambda, Bedrock) for EU customers, and collaborate with global AWS teams to influence evolution of AWS services and technology.
• Contribute to day-to-day operations, improve availability, reliability, latency, performance, and efficiency of the ESC; review operational health, identify anomalies, and craft actionable bug reports.
• Participate in on-call rotations to resolve incidents occurring out-of-hours and work toward ensuring scalable and reliable services for EU customers.
• Develop and test scripts to enhance workflows and share knowledge on the European Sovereign Cloud with service teams.
• Contribute to change management documents and address the team’s operational backlog as part of delivering reliable software systems.

Qualifications

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On-Call rota.
• Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

About the team

Diverse Experiences AWS values diverse experiences. We encourage candidates to apply even if you do not meet all preferred qualifications. If your career is just starting or followed an unconventional path, apply anyway.

Additional information

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.