Systems Development Lead

Adecco Portugal; Birmingham; On-site; GBP 58,000 - 65,000; Full time

Job summary

Adecco Portugal is recruiting a System Development Lead to oversee digital platforms across Salesforce, ServiceNow, Planon IWMS, and Dynamics 365. You will drive agile delivery, manage data integration strategies, and lead a cross-functional team to deliver accessible, user-centered solutions in a hybrid environment.

You will shape multi-year technology roadmaps, mentor staff, and partner with stakeholders to ensure high-quality outcomes within a government context.

Qualifications

• Proven track record deploying mobile and AI-driven enhancements across major platforms.
• Strong data integration, APIs, and governance within a Data Integration Layer environment.
• Experience with RPA and low-code/no-code development using Power Apps/Power Platform.
• Extensive experience with agile methodologies and full SDLC lifecycle management.
• Demonstrated user-centered design aligned with accessibility standards (WCAG).
• Previous line management, mentoring, and stakeholder engagement experience.

Responsibilities

• Lead delivery of digital platform initiatives across Salesforce, ServiceNow, Planon IWMS, and Dynamics 365 environments.
• Drive multi-year technology roadmaps and strategic planning, with clear documentation.
• Govern platform architecture and data integration practices via established frameworks.
• Mentor teams, manage stakeholders, and ensure compliant, accessible user experiences.

Skills

Salesforce

ServiceNow

Planon IWMS

Dynamics 365 Business Central

Microsoft 365

Data integration

APIs

Platform governance

Robotic process automation

Power Apps

Power Platform

Agile

SDLC

User-centered design

WCAG accessibility

Leadership

Stakeholder engagement

Education

Bachelor's degree in Computer Science/Information Systems

Master's degree (preferred)

Relevant certifications (Salesforce/ServiceNow/Microsoft Dynamics)

Tools

DevOps tools

CI/CD pipelines

Job description

Job Title: System Development Lead

Location: Birmingham, Bristol, Leeds, Manchester, Cardiff, Swindon, Nottingham

Work Model: Hybrid

Contract Type: Permanent

Industry: Government and Public Sector

Client: Government Property Agency

Salary: £58,478 to £64,743

SC Clearance Required

Experience & Technical Skills

Essential criteria:

• Technical Expertise:
  • Extensive experience with digital platforms such as Salesforce, ServiceNow, Planon IWMS, Dynamics 365 Business Central, and Microsoft 365, with proven success in deploying mobile and AI-driven enhancements.
  • Strong knowledge of data integration, APIs, and platform governance frameworks, with experience working within an established Data Integration Layer environment.
  • Demonstrated expertise in robotic process automation, as well as low-code/no-code development using Power Apps and Power Platforms.
• Agile & SDLC Proficiency:
  • Proven track record in agile methodologies and managing the complete SDLC lifecycle, with a focus on iterative development and comprehensive technical documentation.
  • Experience in strategic planning and executing a multi-year technology roadmap.
• User Experience & Accessibility:
  • Demonstrated ability to implement user-centered design and product-centric approaches as per Service Standard that ensure compliance with other standards like accessibility standards (e.g., WCAG).
• Leadership & Management:
  • Prior experience in line management, team leadership, and mentoring, with excellent stakeholder engagement and communication skills.

Desirable criteria:

• Government Standards, Frameworks
  • Knowledge of various government standards such as GovS:005 Digital, DDaT Playbook, Technology Code of Practice (TCoP)
  • Knowledge of cloud security best practices and compliance.
• Data Analytics and Business Intelligence
  • Experience with data analytics tools and methodologies to derive insights from system data.
  • Ability to translate data insights into actionable improvements for digital platforms.
• DevOps and CI/CD
  • Understanding of DevOps principles and Continuous Integration/Continuous Delivery (CI/CD) pipelines to enhance development and deployment processes.

Qualifications and Accreditations

Essential criteria:

• Education & Certifications
  • Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred).
  • Relevant certifications (e.g., Salesforce Certified, ServiceNow Certified, Microsoft Dynamics Certified, or similar)

Desirable criteria:

• Agile certifications
  • Willingness to pursue Agile / DevOps certification
• Digital Platform Certifications
  • Certifications on cloud platforms (e.g., Azure, Salesforce, ServiceNow, Microsoft 365 or Planon IWMS)

Application Deadline: 16/10/2026

We are committed to diversity and inclusion and encourage applications from all qualified individuals, regardless of background or identity.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.