Systems and Control Officer

North East Lincolnshire Council; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a Systems and Control Officer to manage IT systems supporting local taxation and benefits. Candidates should have advanced Excel and Word skills, a strong understanding of relevant legislation, and the ability to work independently. This role offers flexible working arrangements and the opportunity to contribute to digital transformation efforts across two councils.

Benefits

Flexible, agile working arrangements

Collaborative team environment

Opportunities for professional growth

Qualifications

• Strong understanding of Council Tax, Housing Benefit, or Business Rates legislation.
• Experience in a customer-focused environment.
• Ability to work independently.

Responsibilities

• Administering and optimising core systems.
• Leading on system testing, upgrades, and fault resolution.
• Managing secure data transfers with the DWP.
• Performing complex financial reconciliations.
• Supporting annual billing and year-end processes.
• Acting as a key contact for IT and finance.

Skills

Advanced Excel skills

Advanced Word skills

High-level problem-solving skills

Analytical skills

Confidence in managing competing priorities

Experience in a technical environment

Tools

Northgate

Civica

BACS

Job description

Are you a tech-savvy problem solver with a passion for public service and financial accuracy? We’re looking for a Systems and Control Officer to play a pivotal role in maintaining and developing the IT systems that underpin our Local Taxationand Benefits shared service.

This is a dynamic and varied role where no two days are the same. You’ll be at the heart of system administration, financial reconciliation, secure data handling, and project innovation—helping ensure our services run smoothly and securely across two councils.

What You’ll Be Doing:

• Administering and optimising core systems (Northgate, Civica, BACS)
• Leading on system testing, upgrades, and fault resolution
• Managing secure data transfers with the DWP and other partners
• Performing complex financial reconciliations and government returns
• Supporting annual billing and year-end processes
• Acting as a key contact for IT, finance, and external suppliers
• Contributing to strategic IT development and smarter working practices

What We’re Looking For:

• Advanced Excel and Word skills
• Strong understanding of Council Tax, Housing Benefit, or Business Rates legislation
• High-level problem-solving and analytical skills
• Confidence in managing competing priorities and working independently
• Experience in a technical, customer-focused environment

Why Join Us?

• Flexible, agile working arrangements
• A collaborative and supportive team environment
• Opportunities to shape digital transformation across two councils
• Make a real impact on services that matter to thousands of residents

Location: Agile working across North Lincolnshire and North East Lincolnshire
Hours: 32 hours per week (Mon–Thurs: 7 hours per day, Fri: 4 hours AM)
Team: Central Team – Systems and Control
Service Area: Local Taxation and Benefits Shared Service

Ready to take the next step in your career?
Apply now and help us deliver smarter, safer, and more connected services.

Please see attached job description and employee specification which you should refer to when completing your application to demonstrate you meet the essential criteria for the role.

For more information about the role or an informal discussion, please contact Amanda Dale [e-mail]

The Council

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.

To apply please click theApply Nowlink below.