Systems and Control Officer

North Lincolnshire Council; Scunthorpe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local council in Scunthorpe is seeking a Systems and Control Officer to manage and develop IT systems related to Local Taxation and Benefits. The role involves system administration, financial reconciliation, and secure data handling. Candidates should have advanced knowledge of Excel, be analytical, and understand relevant legislation. Join a supportive team that values excellence and integrity.

Benefits

Flexible, agile working arrangements

Collaborative and supportive team environment

Qualifications

• Advanced skills in Excel and Word are essential.
• Understanding of Council Tax, Housing Benefit, or Business Rates legislation is required.
• Strong problem-solving and analytical abilities are crucial.
• Ability to manage competing priorities and work independently is necessary.
• Experience in a technical and customer-focused role is preferred.

Responsibilities

• Administer and optimise core systems.
• Lead system testing, upgrades, and resolution of faults.
• Manage secure data transfers with partners.
• Perform financial reconciliations and government returns.
• Support annual billing and year-end processes.
• Act as a contact for IT, finance, and external suppliers.
• Contribute to strategic IT development.

Skills

Advanced Excel and Word skills

Strong understanding of Council Tax legislation

Strong understanding of Housing Benefit legislation

Strong understanding of Business Rates legislation

High-level problem-solving skills

Analytical skills

Confidence in managing priorities

Experience in a technical, customer-focused environment

Tools

Northgate

Civica

BACS

Job description

Overview

Are you a tech-savvy problem solver with a passion for public service and financial accuracy? We're looking for a Systems and Control Officer to play a pivotal role in maintaining and developing the IT systems that underpin our Local Taxation and Benefits shared service.

This is a dynamic and varied role where no two days are the same. You'll be at the heart of system administration, financial reconciliation, secure data handling, and project innovation—helping ensure our services run smoothly and securely across two councils.

What You'll Be Doing:

• Administering and optimising core systems (Northgate, Civica, BACS)
• Leading on system testing, upgrades, and fault resolution
• Managing secure data transfers with the DWP and other partners
• Performing complex financial reconciliations and government returns
• Supporting annual billing and year-end processes
• Acting as a key contact for IT, finance, and external suppliers
• Contributing to strategic IT development and smarter working practices

Qualifications & Skills:

• Advanced Excel and Word skills
• Strong understanding of Council Tax, Housing Benefit, or Business Rates legislation
• High-level problem-solving and analytical skills
• Confidence in managing competing priorities and working independently
• Experience in a technical, customer-focused environment

Why Join Us?

• Flexible, agile working arrangements
• A collaborative and supportive team environment

We are collectively organized around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.