Systems Analyst / Technical Business Analyst

Nuffield Health; Epsom and Ewell; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare charity in the UK seeks an experienced Systems Analyst to join their Technology & Transformation team. The role involves technical analysis, system mapping, and documenting the current technical landscape. You will collaborate with various teams to validate requirements and contribute to planning secure upgrades. This is a critical position aimed at enhancing systems for better patient care. The position offers a range of benefits focused on health and wellbeing, reflecting the organization's commitment to a healthier nation.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• 3-5 years of experience as a Systems Analyst or Technical Business Analyst.
• Experience with systems and infrastructure, including reverse-engineering.
• Excellent analytical and documentation skills.

Responsibilities

• Lead technical analysis and system mapping.
• Collaborate with various teams to validate technical flows.
• Develop structured documentation for planning.

Skills

Systems analysis

Technical documentation

Stakeholder engagement

Analytical skills

Communication skills

Job description

Overview

We're looking for an experienced Systems Analyst / Technical Business Analyst to join our Technology & Transformation team on a 6-month fixed‑term contract. You'll be part of a core project team, working alongside a Project Manager and Solution Architect, focused on upgrading our technology across the organisation. This is a critical role that will help lay the groundwork for future initiatives by investigating and documenting our current technical landscape. You'll work across software, hardware, databases, and servers to understand how systems interact, identify risks and dependencies, and support the planning of secure, effective upgrades across Nuffield Health.

Responsibilities

• Lead on technical analysis and system mapping to understand how software, hardware, databases, and servers are configured and interconnected.
• Collaborate with infrastructure, application, and cyber teams to validate technical flows, dependencies, and upgrade implications.
• Engage with stakeholders across IT, clinical, and operational areas to capture and validate requirements, ensuring alignment to business objectives.
• Develop clear and structured documentation, including system diagrams, data flows, and technical inventories, to support planning and delivery.
• Support the creation of business cases, options appraisals, and impact assessments for proposed upgrades or decommissioning activities.
• Collaborate closely with the Solution Architect to ensure technical designs meet business needs, compliance requirements, and long‑term strategic goals.
• Contribute to project planning, testing, and implementation activities within an agile‑inspired delivery model.
• Support risk, issue, and dependency tracking across workstreams.
• Help define KPIs and success measures to assess business value and post‑implementation benefits.

Qualifications

• Proven experience as a Systems Analyst or Technical Business Analyst within transformation or infrastructure programmes (3‑5 years minimum).
• Strong experience working with systems and infrastructure, including the ability to reverse‑engineer undocumented environments.
• Familiarity with databases, server architecture, and system integrations; able to work confidently with architects and technical SMEs.
• Excellent analytical and documentation skills – able to translate complex technical environments into structured, actionable outputs.
• Strong communication and stakeholder engagement skills, with the ability to bridge technical and non‑technical audiences.
• Experience in healthcare, public sector, or regulated environments is advantageous but not essential.
• Familiarity with cyber, infrastructure, or decommissioning projects (e.g. zero trust, network modernisation, SOC implementation) is desirable.
• Confident working in a hybrid, fast‑moving environment, managing ambiguity and competing priorities.

Personal Attributes

• A self‑starter, comfortable taking ownership and working proactively.
• Collaborative and open, with a strong team ethic.
• Detail‑focused yet pragmatic, able to balance analysis with delivery.
• Purpose‑driven, motivated by improving systems that ultimately enhance patient care.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here you can choose from a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we're committed to building a healthier nation. As the UK's largest healthcare charity, everything we do is shaped by our purpose – to improve the health and wellbeing of people and communities. From our award‑winning hospitals and fitness centres to our digital health initiatives, we're dedicated to delivering exceptional care and long‑term impact. We are entering an exciting period of transformation, as we modernise our technology, data, and operating models to better connect our people, systems, and services. This multi‑year programme will strengthen our foundations, enhance our digital capabilities, and ensure we continue to provide safe, innovative, and patient‑centred care across our network.