Systems Administrator (FECS)

University of the West of England; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A UK university based in Bristol is seeking a full-time Systems role within their Finance, Estates, and Commercial Services team. The position involves performing system checks, maintaining data integrity, supporting integrations, and providing training to staff. Candidates should have a strong knowledge of computerised systems, excellent communication, and problem-solving skills. This permanent role offers hybrid working, allowing at least 50% on-campus time, and includes generous benefits like progressive pay rates and a pension scheme.

Benefits

Progressive pay rates

Generous annual leave

Career-average pension scheme

Retail savings

Onsite nursery

Opportunities for training and personal development

Qualifications

• Demonstrable experience managing systems in a complex organisation.
• Strong communication and customer service orientation.
• Ability to manage competing demands effectively.

Responsibilities

• Perform daily system checks and resolve issues.
• Maintain data accuracy across various systems.
• Support system integrations and develop reports.
• Deliver training on key system processes.
• Collaborate with systems developers and administrators.

Skills

Knowledge of computerised business systems

Customer service focus

Excellent communication skills

Organisational skills

Problem-solving capabilities

Proficient IT skills

Experience in user training

Tools

Microsoft Office

Database systems

Unit4 ERP

Job description

Overview

This busy and varied role is based in the Systems team, within the FECS (Finance, Estates and Commercial Services) professional service. The FECS team of around 360 staff has a wide‑range remit and your work will help ensure the smooth running of systems that underpin the university’s business needs.

Responsibilities

• Perform daily system checks and resolve issues or appropriately escalated tickets.
• Maintain data accuracy and integrity across systems such as Unit4 ERP, Flywire, Kinetics, Resource Booker, Continuum and other access control systems.
• Support system integrations, develop reports, and assist with system upgrades and module implementations.
• Deliver staff training on key system processes and create clear training materials such as guides and videos.
• Collaborate with systems developers, technical leads, and other administrators to meet agreed standards and timescales.

Qualifications

• Demonstrable working knowledge of computerised business systems with experience managing systems in a complex organisation.
• Strong focus on customer service and excellent communication skills.
• Excellent organisational skills and the ability to prioritise competing demands.
• Strong problem‑solving capabilities to understand and resolve complex issues.
• Proficient IT skills, including Microsoft Office, database systems, and the ability to manipulate data and develop reports.
• Experience delivering user training and engaging with colleagues at all levels.

Location & Working Hours

Based at the modern Frenchay Campus, you will spend at least 50% of your time on campus, with the opportunity to work from home the remaining days. The job is full‑time, permanent, working 37 hours per week and is available on a job share basis for applicants wishing to work part time.

Benefits

• Progressive pay rates and generous annual leave.
• Career‑average pension scheme.
• Retail savings, onsite nursery and opportunities for training and personal development.

Diversity & Inclusion

UWE Bristol recognises the power of a truly diverse university community. As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Next Steps

To apply, please complete our application form as soon as possible and indicate how your skills and experience meet the criteria listed in the Person Specification. We will keep you informed of the outcome by email once shortlisting is complete.