Systems Administrator

Cardo; United Kingdom; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading building maintenance provider in the UK is looking for Systems Administrators to join their IT team. This remote role involves maintaining core IT systems, troubleshooting issues, and collaborating with business analysts. Ideal candidates will have a degree in a relevant field and strong skills in systems administration and data tools like PowerBI. The company fosters an inclusive environment, valuing diversity and empowering employees to succeed.

Benefits

Inclusive workplace culture

Opportunities for growth and success

Supportive team environment

Qualifications

• Experience in maintaining systems and improving processes.
• Ability to produce training materials in various formats.
• Familiarity with Finance ERP applications is a plus.

Responsibilities

• Maintain the operation of core IT systems to meet business needs.
• Identify and resolve issues proactively.
• Develop and execute testing for system functionality.

Skills

Knowledge of works order management systems

Advanced knowledge of MS Excel

Ability to communicate technical knowledge to non-technical users

Problem solver

Ability to multitask

Education

Degree level qualification in a relevant discipline

Tools

PowerBI

Totalmobile (Connect, Mobilise)

Job description

About Cardo Group

Cardo Group is a leading provider of building maintenance and improvement services to social housing providers and public bodies across the UK. With over 1,000 colleagues operating in South Wales, the South West, London, the South East, the Midlands, and Scotland, we continue to expand with ambitious plans for nationwide growth.

We deliver a comprehensive range of services tailored to the needs of our clients and their residents, including:

• Retrofit and energy efficiency upgrades
• Responsive repairs, voids, and disrepair (including damp & mould)
• Compliance and statutory servicing
• Refurbishment and project works
• Mechanical and electrical (M&E) services
• Commercial building maintenance
• Planned maintenance aligned to the Decent Homes Standard

At the heart of our work is a commitment to delivering high-quality services that improve homes and enhance lives.

We are equally dedicated to creating a positive and inclusive workplace. Diversity drives innovation, and inclusion builds stronger teams. At Cardo Group, every individual is valued, respected, and empowered to succeed. We celebrate differences, champion equality, and ensure our workforce reflects the diverse communities we serve.

Together, we are building not only better projects – but a better, fairer future.

We are currently recruiting 2 Systems Administrators to join our IT team.

The Group IT & Business Improvement Team is responsible for:

• Support for all users across the Group on our IT systems.
• Cyber security.
• Day to day administration and development of our IT systems.
• Developing processes, exploiting lean thinking and technology to improve efficiency.

Working under our Head of Systems, you would be working alongside our:

• Business Analysts to maintain, design, develop and test our core IT systems.
• Data Scientist to collate our data for reporting and decision making.
• Support Assistants to respond to second line support requests on our core IT systems.

Accountabilities/Responsibilities:

• Maintaining the day-to-day operation of core IT systems, ensuring they meet the needs of the business teams and are reliable and available.
• Identifying and addressing issues before they impact users.
• Implementations of current and new IT systems into contracts, sites or offices.
• Working with system providers to install, configure, and upgrade software and rollout new or improved functionality across the Group.
• Assist Business Analysts in designing system solutions and integrations that meet the needs of the business teams ensuring they perform as required and reliable and secure.
• Develop system training materials (guidance documents, video tutorials, Teams workshops) for distribution across the Group to ensure all users know how to use our systems, upskill users and to assist with first line support.
• Work with Business Analysts to gather end user feedback for improving systems and system training materials.
• Develop and execute testing to validate existing or new system functionality and ensure existing or new solutions meet the needs of the business teams.
• Design and implement system interfaces both internally and with external client systems.
• Ensure our quality management system is up to date with process or system changes.
• Work with the Head of Systems and system providers to quickly resolve system issues and minimise downtime.
• Using our systems and tools such as PowerBI, collate and analyse data, and produce management information that allows users to view complex data in an easy to use format.
• Develop and maintain dashboards.

Preferred Qualifications, Key Skills & Experience:

• Degree level qualification in a relevant discipline or equivalent experience in systems administration.
• Knowledge of works order management systems is desired, familiarity with applications from Totalmobile (Connect, Mobilise) is advantageous.
• Prior experience administering Finance ERP applications would be a plus.
• Working knowledge of user administration and role security configuration will enhance your efficiency.
• Experience working in social housing maintenance sector is preferable but not essential.
• Advanced knowledge of MS Excel or knowledge of other data tools such as PowerBI or similar.
• Ability to produce accurate information and present complex data effectively.
• Experience in maintaining systems and improving processes.
• Ability to create training materials in a variety of formats.
• Multitasker who can prioritise demands and deadlines.
• Problem solver.
• Can communicate technical knowledge to non-technical users.

Please note this a remote role but some travel to our different offices may be required - our head office is in Cardiff.

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

• ✅ Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.
• ✅ Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.
• ✅ Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.