Systems Administrator

Dogs Trust Company Limited; Greater London; Hybrid; GBP 43,000; Full time

Job summary

A leading animal welfare organization based in London is seeking a skilled Systems Administrator. In this permanent, full-time role, you will be responsible for managing Salesforce and related platforms, resolving incidents, ensuring data quality, and driving continuous improvements. The ideal candidate will have practical experience in user administration, a good grasp of GDPR compliance, and a collaborative mindset. Most time may be spent working from home, with regular collaboration days at the London office. Competitive salary of £42,500 per year plus benefits.

Qualifications

• Experience with user administration and permissions in Salesforce.
• Ability to resolve incidents and maintain platform health.
• Good understanding of GDPR and access controls.

Responsibilities

• Administer Salesforce and connected platforms.
• Triage incidents and service requests effectively.
• Monitor data quality and compliance.

Skills

User administration

Incident resolution

GDPR compliance

Documentation

Collaboration

Tools

Salesforce

GitHub

Gearset

ITSM platforms

Job description

Systems Administrator

Application Deadline: 31 December 2025

Department: IT

Employment Type: Permanent - Full Time

Location: London

Compensation: £42,500 per year + Benefits

Description

Do you enjoy keeping complex platforms running smoothly and making processes better?

At Dogs Trust, we’re looking for a Systems Administrator to support our busy, multi-team platform and connected systems, ensure everything runs securely and efficiently, and deliver small but impactful improvements every day; while offering real opportunities to specialise, develop your skills and grow your career.

What does this role do?

As a Systems Administrator you will:

• Administer Salesforce and connected platforms, managing users, permissions, flows, and system configurations.
• Triage and resolve incidents and service requests, maintaining platform health and housekeeping. Support releases, DevOps, and integrations, ensuring safe and compliant deployments.
• Monitor data quality, security, and compliance, including GDPR and access controls.
• Drive continuous improvement through documentation, process updates, and user enablement.

Could this be you?

We’re looking for a skilled Systems Administrator with experience in users, permissions, Flows, page layouts, and record types, ideally in multi-environment setups. You’ll be a practical problem-solver with a good understanding of GDPR and access controls, clear communication, strong documentation habits, and a collaborative approach, with a willingness to learn tools like Gearset, GitHub, and ITSM platforms.

A little about us:

You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.

Interviews for this position will take place w/c 12th January 2026.