System Strategy & Operations Project Intern (MSO) - 2026 Start (BS/MS)

TikTok; Greater London; On-site; GBP 13,000 - 20,000; Full time

Job summary

TikTok is seeking a Product Marketing Intern in London to represent business needs related to our CRM in Europe, collaborate with global counterparts to advocate for solutions, and own the successful GTM of product launches. This is a highly cross-functional role requiring close work with Sales, MSO and Product.

As a project intern, you will engage in impactful short-term projects, gain practical skills through on-the-job learning in a fast-paced environment, and develop a deeper understanding

Qualifications

• Superior problem solving skills and high attention to detail.
• Strong verbal and written communication skills.
• Excellent collaboration skills including managing cross-functional stakeholders.
• Self-starter with excellent time management and ability to deliver with minimal supervision.
• Comfort with ambiguity and cross-cultural environment, fast learner.

Responsibilities

• Conduct inbound research to understand, evaluate, and prioritize regional CRM requirements; influence CRM roadmap.
• Design outbound GTM activities for new product launches and track adoption of solutions.
• Analyze data to build business cases for new features and success of rollouts.
• Act as the primary CRM communications contact, including status updates and issue resolution.
• Provide consultations and best practice support for CRM usage, e.g., host learning sessions.

Skills

Problem solving

Verbal & written comms

Cross-functional collaboration

Time management

Adaptability

Digital advertising context

Job description

Responsibilities

The Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting and insights, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally.

Responsibilities

The Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting and insights, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally.

The Systems Strategy and Operations (SSO) team is a part of the Monetization Strategy and Operations (MSO) organization at TikTok. We are looking for a Product Marketing Intern to represent the business needs related to our CRM in Europe, work with global counterparts to advocate for solutions, and own the successful GTM of product launches. This is a highly cross-functional role that will require working seamlessly with Sales, MSO and Product. The role is based in London.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Conduct inbound research to understand, evaluate, and prioritize business requirements in the region. Influence the CRM roadmap to align to regional business strategy.
• Design outbound (GTM) activities for new product launches, determine and track success metrics, and assume responsibility for the adoption of new solutions.
• Analyze data to build business cases for new features and to determine the success of new product rollouts.
• Act as the primary point of contact for CRM-related communications, including status updates, issue resolution, and stakeholder management.
• Serve as a subject matter expert by providing consultations and best practice support for the effective use of our CRM system (e.g. host learning sessions).

Qualifications

Minimum Qualifications

• Superior problem solving skills and high attention to detail, including the ability to thoroughly structure a complex business problem, identify the root problem, analyze data and recommend solutions.
• Strong verbal and written communication skills
• Excellent collaboration skills including managing cross-functional stakeholders and influencing colleagues of varied levels of seniority
• Self-starter with excellent time management skills who is capable of delivering on goals with minimal supervision
• Comfort with ambiguity and a cross-cultural environment, able to quickly adapt in a changing environment, and a fast learner able to quickly cultivate an in-depth knowledge of new business areas
• Knowledge of the digital advertising landscape is a plus

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.