System Admin & Service Support Specialist

Hispanic Alliance for Career Enhancement; Littlehampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading environmental services provider in Littlehampton is seeking a Service Administrator to provide high-level professional administrative support. The role involves maintaining the Steriworks system, managing customer inquiries, and ensuring accurate data entry and account reconciliation. Ideal candidates will possess excellent organization, communication, and administrative skills. This position offers a supportive work environment with opportunities for professional growth and development.

Benefits

Contributory Pension Scheme

Life Insurance

Cycle to Work Scheme

Employee support fund

Online library for self-development

Annual performance-related pay review

Referral Scheme

Flu voucher

Eye Test voucher

Qualifications

• Proven ability to manage multiple tasks in a timely manner.
• Familiarity with data entry forms and customer service protocols.
• Experience with account reconciliation and customer liaison.

Responsibilities

• Provide professional administrative support for transport and site operations.
• Maintain and develop the Steriworks system for data entry and monitoring.
• Assist with month-end account reconciliations and ensure accurate billing.
• Respond to customer enquiries through various communication channels.
• Manage inventory and stock orders using Proactis.

Skills

Excellent organisation skills and attention to detail

Good communication skills

Good administrative skills

Ability to work without supervision

Good knowledge of Microsoft Office

Self-motivated and reliable

Team player

Integrity

Customer First attitude

Continuous Improvement mindset

Tools

Microsoft Office (Word, Excel, Access)

Steriworks system

Job description

A leading environmental services provider in Littlehampton is seeking a Service Administrator to provide high-level professional administrative support. The role involves maintaining the Steriworks system, managing customer inquiries, and ensuring accurate data entry and account reconciliation. Ideal candidates will possess excellent organization, communication, and administrative skills. This position offers a supportive work environment with opportunities for professional growth and development.