SWRK 3030 -G2 Scheduling Assistant (Rutherglen/Cambuslang) - 3030-428951060

South Lanarkshire; Cambuslang; Hybrid; GBP 21,000 - 23,000; Part time

Job summary

A local government authority in Cambuslang seeks motivated individuals to support Home Carers in scheduling and delivering community services. Emphasis on IT understanding, compassion, and effective communication is required. This part-time role offers competitive salary, flexible working, and various employee benefits including an award-winning pension scheme.

Benefits

Award-winning local government pension scheme

Up to 33 days annual leave

Occupational sick pay

Employee discounts

Flexible working policies

Qualifications

• Demonstrate a commitment to quality service delivery.
• Must exhibit patience and adaptability.

Responsibilities

• Provide scheduling and allocation support for Home Carers.
• Facilitate service delivery for vulnerable community members.

Skills

IT programmes understanding

Compassion

Communication skills

Ability to prioritise

Job description

Posts

Permanent + Fixed Term available

Hours

26.25 hours per week

Salary

£21,802 - £22,090

Location

Cambuslang Gate

View the job profile

Assistant job profile

Actual Closing Date

Applications must be received by 7 December at 11:55 PM

Shift Pattern Example

In accordance with a rotational roster, you will work over a four‑week shift pattern which consists of two weeks day shift and two weeks back shift. Day shift is 6:30 am until 3:30 pm (during weekdays – 7 am until 4 pm office‑based). Back shift is 3 pm until 11 pm. When not in the office you will work from home.

Shift Pattern consists of

• Week 1 – Monday, Tuesday, Friday, Saturday and Sunday (Day shift)
• Week 2 – Wednesday and Thursday (Day shift)
• Week 3 – Monday, Tuesday, Friday, Saturday and Sunday (Back shift)
• Week 4 – Wednesday and Thursday (Back shift)

Job Overview

We are looking for highly motivated individuals to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement to use IT, and you should have an interest and understanding of IT programmes.

A number of opportunities exist for people wishing to work in a challenging and rewarding environment.

Requirements

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation.

Additional increments for working unsocial hours will also apply.

South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development.

If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you.

Interviews for these posts will be held face to face.

It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment.

Please answer the following questions in a Word document and attach it in the Supporting Documents section:

• Provide examples of your work or other activities that demonstrate your ability or aptitude to undertake the duties of the post.
• Provide details of how you would respond to telephone calls where individuals are experiencing a difficulty. How would you deal with the call? What do you consider is important when managing the situation, to meet the changing priorities or needs of the other person involved?
• What IT programs and applications do you use or are familiar with? Please describe your level of computer literacy in detail, giving examples of what you use in your daily work or life and why.
• Provide details of a work situation that has been difficult, describe what your role was, the skills you required to use. How did you communicate with other people involved? In what way did you influence the outcome?
• Can you provide an example of a situation where you have had to prioritise the needs of several people with different requirements at the same time? Describe the differing needs, how you supported them, and how you made the decision in terms of prioritisation.

Apply online

All correspondence will be via your email address.

Additional Application Instructions

We do not accept CVs; any submitted will be disregarded. If you need to submit additional information to support your application, please upload this under Supporting Documents.

Recruitment Checks

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if needed, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale you may automatically be withdrawn from this position.

Disqualification

Canvassing of Elected Members or employees of South Lanarkshire Council directly or indirectly in connection with any appointment within the Council disqualifies the applicant.

Benefits

• Enrolment in award‑winning local government pension scheme
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family‑friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave
• Employee discounts – including discounts at the cinema
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Programme which offers practical and emotional support)

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview if they meet the minimum requirements for the position.