SWL Imaging Digital Delivery Manager

Croydon Health Services NHS Foundation Trust; Kingston upon Thames; On-site; GBP 45,000 - 55,000; Full time

Job summary

A healthcare organization in Kingston upon Thames seeks an Imaging Digital Delivery Manager to manage the imaging digital transformation programme across South West London NHS Trusts. The role involves coordinating projects, establishing governance frameworks, and liaising with stakeholders. Candidates should have a strong understanding of NHS digital systems and significant project management experience. This is a 12-month fixed term contract with potential extension, supporting flexible working arrangements.

Benefits

Wellbeing resources

Professional development opportunities

Flexible working arrangements

Qualifications

• Strong understanding of NHS digital systems and imaging services.
• Experience in managing stakeholders in complex programmes.
• Ability to effectively plan and think strategically.

Responsibilities

• Coordinate the delivery of the SWL Imaging Network Digital Programme.
• Establish governance frameworks and provide updates to management.
• Act as the liaison between SWL Trusts and programme teams.

Skills

Project Management

Communication

Analytical Skills

Digital Imaging Knowledge

Education

Master's degree or equivalent experience

Tools

RIS and PACS

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people's homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action - our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud. #choosecroydon

Job overview

Please note this same role is being advertised across the following hospitals: Kingston & Richmond, Croydon, St Georges and Epsom & St Helier only one application is necessary.

South West London (SWL) is embarking on an exciting Imaging Digital Transformation Programme to modernise and enhance imaging services across our Acute Trusts. This programme will play a pivotal role in delivering unified digital imaging solutions that support clinical productivity and excellence, operational efficiency and improved patient care.

An exciting opportunity has arisen to work as the Imaging Digital Delivery Manager within the SWL Diagnostics Programme, part of SWL Acute Provider Collaborative (APC). The SWL APC comprises four acute hospital Trusts: Croydon Health Services NHS Trust, Epsom and St Helier University Hospitals NHS Trust, Kingston Hospital NHS Foundation Trust, and St George's University Hospitals NHS Foundation Trust.

Main duties of the job

We are seeking a motivated, competent, experienced individual to join our team and contribute to this ambitious programme with the appropriate knowledge and experience of digital solutions within Imaging (Radiology). These roles are key to ensuring the successful digital delivery, transformation and innovation across the SWL Imaging Network.

As the Imaging Digital Delivery Manager, you will be responsible for managing the delivery of the programme objectives and key deliverables as detailed below:

1. Coordinate the delivery of the SWL Imaging Network Digital Programme, managing projects day-to-day within agreed scope, budget and timelines.
2. Establish and maintain robust governance frameworks, including risk, issue, and benefits realisation, providing regular updates to senior management and boards.
3. Act as the key liaison between SWL Trusts, programme teams, and suppliers, facilitating effective communication and collaboration across all stakeholders.

Working for our organisation

This Programme is hosted by Kingston and Richmond NHS Foundation Trust.

Development and staff wellbeing

Your growth and personal happiness matters to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources at Kingston Hospital including wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Flexible working arrangements

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

Essential Criteria we are looking for in the ideal candidates are summarised below:

1. Strong understanding of NHS digital systems, with specific knowledge and or experience in radiology and imaging services and solutions, including RIS and PACS.
2. Excellent programme and project management skills, including:
   • Expertise in planning, governance, writing business case / reports.
   • Producing highlight and board-level reports, supporting programme delivery and governance.
   • Strong communicative, administrative and organisational skill.

You should be educated to Master's level or equivalent experience with extensive expertise in programme delivery, transformation, and operational implementation.

Additional Notes

This is a 12-month fixed term contract with the potential to be extended further. Candidates currently working within the NHS will be offered an opportunity on a secondment basis only.

For an informal discussion please contact:

Aarti Joshi, Director, SWL Diagnostics Programme on 07786 020147.

For more details and a job pack, please visit:

https://www.jobs.nhs.uk where you can register and apply online.

The closing date for applications: 4th Dec 2025

Person specification

Education / Qualification / Training

Essential criteria

• Educated to degree level or has equitable work-based experience.
• To have one or more of the below project management qualifications or equivalent level of experience: e.g. PRINCE2 Practitioner, APM Registered Project Professional.

Desirable criteria

• Member of relevant professional body.

Knowledge and Experience

Essential criteria

• Significant experience of managing projects and delivering them within agreed timescales and budgets.
• Experience in managing stakeholders, providing support and input into complex programmes.

Desirable criteria

• Experience in an imaging service environment, with a technical, operational, or digital background, and collaborating with imaging operational, clinical and digital leads.

Skills and Abilities

Essential criteria

• Able to take decisions on difficult and contentious issues where there may be several courses of action.
• Ability to effectively plan and think strategically and analyse and resolve problems in a multi-disciplinary environment.

Desirable criteria

• Familiarity with service design, methodologies, and agile ways of working.

Personal Attributes / Qualities

Essential criteria

• Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
• Proven self-confidence and ability to confidently state own position on issues.; Self motivated; Flexibility - adapts to ensure achievement of objectives within constantly changing situations and environments.
• Ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E: [e-mail]

Your application

Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of 3 years' employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will contact by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

• SWL Imaging Digital Delivery Manager (PDF, 432.4KB)