Switchboard Receptionist

Quest Recruitment Ltd; East Midlands; On-site; GBP 13,087 - 14,464; Full time

Job summary

A recruitment firm is offering a Switchboard role in a Hospital in Derby. Ideal candidates will provide effective service to callers, action incoming calls, and ensure high customer service standards. This position requires excellent communication skills and flexibility for shifts including days, nights, and weekends. A clear record of attendance is essential, and a DBS check is preferred. This role offers a fresh start for those looking to grow their careers.

Qualifications

• Must have a right to work in the UK.
• DBS preferred.
• Good record of attendance during the last two years.

Responsibilities

• Provide effective and efficient service to callers in Derby.
• Action all incoming calls to the Hospital.
• Ensure high standards of customer service are met.

Skills

Excellent communication skills

Willingness to develop skills

Customer-focused approach

Job description

The Switchboard role provides an effective, efficient and customer-focused service to all

callers in Derby. You will receive and action all incoming calls to the Hospital including

internal and external calls, answering in a timely manner to ensure the Contact Centre meets

Branch and Force performance targets and to ensure high standards of customer service are

met.

We are looking for flexible people who can work shifts, days nights and weekends.

Mornings 0600 start, days 1400 start, nights 2200 start.

pay rate is from £9.50-£10.50 p/h

must have a right to work in the UK

DBS preferred.

You will have excellent communications skills, the willingness to continually develop your

skills and knowledge, and a clear, victim-centred focus.

We are committed to ensuring that the diverse make up of our workforce is reflective of the

communities we serve. We encourage and welcome applications from all backgrounds and all

of our communities.

This is an opportunity for a career change giving you a fresh start or even your first career

steps - joining the hospital, will give you the opportunity to develop and grow your career

and yourself personally.

To apply for this role you must have a good record of attendance, at least during the last two

years. If you are interested in becoming a Switchboard receptionist at a Hospital in Derby

then Please click apply now. Once received we will invite you onsite for a interview.