Swimming Pool Service Engineer

Guncast Pools & Wellness; Petworth; On-site; GBP 32,000 - 42,000; Full time

Job summary

Guncast Pools & Wellness is seeking a full-time Swimming Pool Service Engineer. Based primarily in London and home counties with nationwide coverage, this role focuses on servicing and maintaining luxury pools and wellness installations.

You will diagnose issues, perform repairs, test water quality, and ensure safe, efficient operation while communicating clearly with clients and teams. Candidates should have strong troubleshooting, field service experience, and good communication skills.

Qualifications

• Strong Troubleshooting skills to diagnose and resolve mechanical, electrical, and water treatment issues efficiently.
• Field Service experience with on-site visits, client interaction, and working independently across multiple locations.
• Effective Communication skills for reporting, client updates, and collaboration with internal teams.
• Technical Support capabilities guiding clients and colleagues on pool systems and best practices.
• Maintenance & Repair skills for pumps, filters, heaters, dosing systems, and other pool plant equipment.
• Relevant vocational or technical qualifications in mechanical, electrical, or plumbing disciplines are highly beneficial.
• Experience in swimming pool, HVAC, or water treatment environments is an advantage.
• A valid UK driving license and the ability to work safely and follow procedures with minimal supervision are required.

Responsibilities

• Servicing and maintenance of swimming pools and wellness installations.
• Vacuuming, inspecting, diagnosing issues, and completing mechanical/electrical repairs on pool plant and equipment.
• Responding to service calls and carrying out water quality testing and treatment.
• Ensuring systems operate safely and efficiently in line with standards.
• Communicating clearly with clients and internal teams and documenting work.
• Supporting the installation team when required.

Skills

Troubleshooting

Field Service

Communication skills

Technical Support

Maintenance & Repair

Vocational qualifications

Pool/HVAC experience

Driving licence

Education

Vocational/technical qualifications in mechanical/electrical/plumbing

Job description

Company Description

Guncast Pools & Wellness, established in the 1970s, is one of the UK’s leading suppliers of luxury swimming pools and wellness facilities. The company specializes in high-end swimming pool design, construction, servicing and consultancy, serving luxury hotels, private residences, commercial spas, and premium residential developments. In 2021, Guncast was acquired by KLAFS, a global leader in sauna, steam, spa, and wellness suite design and installation, strengthening its expertise and service offering. With offices in Sussex and Oxfordshire, Guncast offers opportunities to work on prestigious projects within an established and growing organization.

Role Description

The Swimming Pool Service Engineer is a full-time, on-site role based primarily in London and the home counties but also with national coverage. A service engineer is responsible for the servicing and maintenance of swimming pools and wellness installations with day-to-day tasks including vacuuming, inspecting, diagnosing issues, and completing mechanical and electrical repairs on pool plant and associated equipment. The role involves responding to service calls, carrying out water quality testing and treatment, and ensuring systems operate efficiently and safely in line with company and regulatory standards. The engineer will also communicate clearly with clients and internal teams, document work carried out, and support the installation team when required.

Qualifications

• Candidates should possess strong Troubleshooting skills to diagnose and resolve mechanical, electrical, and water treatment issues efficiently.


• Candidates should possess Field Service experience, including on-site visits, client interaction, and working independently across multiple locations.


• Candidates should possess effective Communication skills for clear reporting, client updates, and collaboration with internal teams.


• Candidates should possess Technical Support capabilities, providing guidance to clients and colleagues on pool systems, controls, and best practices.


• Candidates should possess Maintenance & Repair skills for pumps, filters, heaters, dosing systems, and other pool plant equipment.


• Relevant vocational or technical qualifications in mechanical, electrical, or plumbing disciplines are highly beneficial.


• Experience in swimming pool, HVAC, or water treatment environments is an advantage.


• A valid UK driving license and the ability to work safely, follow procedures, and manage workload with minimal supervision are required.