Swim Venue Operations Assistant: Customer Care & Safety

We Are Swim; North East; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading swimming organization is seeking Operations Assistants to provide outstanding customer care and maintain high standards of hygiene and safety. Ideal candidates will possess a positive attitude, excellent communication skills, and a passion for swimming, supporting children and families in an engaging environment. This role includes supervisory duties during lessons and offers opportunities across multiple locations, fostering a supportive and values-driven team culture.

Benefits

Competitive pay and guaranteed hours

Access to ongoing training and development

Supportive environment

Qualifications

• A positive attitude and willingness to learn.
• Commitment to high teaching and safety standards.
• Experience working with children in a leisure environment.

Responsibilities

• Provide outstanding customer care and engage with families.
• Maintain high hygiene and cleanliness standards.
• Communicate effectively resolving customer queries.
• Support with first aid as needed during operations.

Skills

Positive attitude

Strong communication skills

Ability to engage with children and parents

Passion for swimming and sports

Education

Water rescue or lifesaving qualification

First Aid qualification

Job description

A leading swimming organization is seeking Operations Assistants to provide outstanding customer care and maintain high standards of hygiene and safety. Ideal candidates will possess a positive attitude, excellent communication skills, and a passion for swimming, supporting children and families in an engaging environment. This role includes supervisory duties during lessons and offers opportunities across multiple locations, fostering a supportive and values-driven team culture.