Swim Instructor - Northampton

Virgin Active; Northampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading health club in Northampton is seeking a passionate individual to deliver swimming lessons and pool activities. The role requires flexibility to meet lesson schedules, providing excellent customer service and a safe environment for members. Qualifications such as the Swim England Level 2 Teaching Swimming are essential. Join us to inspire and connect with our members!

Qualifications

• Experience in a customer-facing environment preferred.
• Able to respond professionally to in-person, phone, and email interactions.
• Passionate about swimming and ability to inspire members.

Responsibilities

• Ensure poolside activities and swimming lessons are delivered to high standards.
• Develop creative classes following the Swim England national plan.
• Provide a safe environment for members at the pool.

Skills

Exceptional communication skills

Customer service experience

Flexibility

Education

Swim England/ASA Level 2 in Teaching Swimming

STA Level 2 Certificate in Swimming Teaching

Job description

• Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members.
• Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
• Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas.
• Deliver great customer service by providing personal attention and care to all members.
• Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met.
• Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team.
• Are you passionate about swimming – someone who's willing to go the extra mile to inspire our members to reach their goals? To be successful, you'll need to be flexible, friendly and approachable. You'll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life.
• Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching.
• Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence.

Your commitment… This role is part time. Flexibility is required to meet the needs of the business; typical lessons take place after school or in the mornings for pre school, as well as weekends, and sporadic 1-2-1 lessons.