Swedish Speaking Client Service Associate

The Language Business; City Of London; On-site; GBP 35,000; Full time

Job summary

A market-leading financial investment firm is seeking a Swedish speaking Client Service Associate to enhance the service quality for clients in Sweden. This role involves direct communication with financial institutions, gathering client feedback, and providing innovative solutions. Opportunities for professional growth are significant as many executives started in this position.

Benefits

Base salary of £35,000 per annum

Discretionary performance bonus up to £8,000

28 days annual leave plus option to purchase more

Paid holidays up to 11 per year

Enhanced maternity pay

Retirement pension plan with company contribution

Monthly gym subsidy up to £50

Employee Assistance Program and wellbeing services

Collaborative environment with ongoing training

Qualifications

• University degree ideally in Finance, Economics, Business Studies, or a related field.
• Native fluency in Swedish and English is required.
• Excellent communication skills, both written and verbal.

Responsibilities

• Communicating directly with major banks and financial institutions.
• Producing reports on the current situation of prospective clients.
• Serving as a direct contact or subject matter expert in multiple areas.

Skills

Native or bilingual fluency in Swedish and English

Excellent communication skills

Strong teamwork and collaboration abilities

Attention to detail and quality

Ability to work to deadlines and manage multiple priorities

Education

University degree (or equivalent)

Job description

Location:London
Company:Market-leading European Financial Investment Firm

Overview

We are hiring aSwedish speaking Client Service Associateto join a market leading European financial investment company.

The Opportunity

As aSwedish speaking Client Service Associate, you’ll work daily with existing clients in Sweden to enhance the quality of service they receive. You’ll gather feedback on their recent experiences, identify areas for improvement, and propose innovative solutions.

Many of our company’s top executives began their careers in this very role — so the opportunities for professional growth and career development are outstanding.

Day-to-Day Responsibilities

In this role, you will work closely with sales colleagues and other key departments to continuously improve client services. Your daily tasks will include:

• Communicating directly with major banks and financial institutions to assist with administrative and operational processes
• Gaining exposure to business operations across various European markets
• Producing reports on the current situation of prospective clients
• Serving as a direct contact or subject matter expert in multiple areas as you take on more responsibility
• Reporting to the Client Service Team Leader, who will guide your on-the-job training and professional development

Your Background, Skills and Qualifications

• Native or bilingual fluency inSwedish and English
• University degree(or equivalent) — ideally inFinance, Economics, Business Studies, or a related field
• Excellentcommunication skills, both written and verbal
• Strongteamworkand collaboration abilities
• Consistent attention todetail and quality
• Ability towork to deadlinesand manage multiple priorities effectively

Salary & Benefits

• Base salary:£35,000 per annum
• Discretionary performance bonus:up to £8,000
• Annual leave:28 days (plus option to purchase up to 3 additional days)
• Paid holidays:up to 11 per year
• Enhanced maternity pay:26 weeks at full base pay for eligible employees
• Retirement pension plan:9% company contribution plus matching up to 5% of base pay
• Monthly gym subsidy:up to £50
• Employee Assistance Programand emotional wellbeing services
• Collaborative environmentwith ongoing training, educational support, and employee appreciation events

How to Apply

To apply, please send yourCVandcover letterto:
Contact:Jonathan Grimes