Swedish Or Norwegian Speaking Client Service Associate

Language Business; City Of London; On-site; GBP 35,000 - 43,000; Full time

Job summary

A leading European financial investment firm in London is seeking a Swedish or Norwegian speaking Client Service Associate to enhance client service quality. The ideal candidate will have native or bilingual fluency in either language and a university degree. Responsibilities include communication with major banks, producing client reports, and providing subject matter expertise. A competitive salary of £35,000 with performance bonuses and generous leave options are offered.

Benefits

Base salary of £35,000

Performance bonus up to £8,000

28 days annual leave

Monthly gym subsidy up to £50

Retirement pension plan with company contribution

Qualifications

• Native or bilingual fluency in either Norwegian or Swedish.
• University degree (or equivalent) – ideally in Finance, Economics, Business Studies, or a related field.
• Excellent communication skills, both written and verbal.

Responsibilities

• Communicate with major banks to assist with administrative processes.
• Produce reports on the current situation of prospective clients.
• Serve as a subject matter expert as responsibilities increase.

Skills

Fluent in either Norwegian or Swedish

Excellent communication skills

Teamwork and collaboration abilities

Attention to detail

Ability to manage multiple priorities

Education

University degree in Finance, Economics, Business Studies, or related field

Job description

JOB: Swedish or Norwegian speaking Client Service Associate

Location: London

Company: Market-leading European Financial Investment Firm

Overview

We are hiring either a Swedish OR Norwegian speaking Client Service Associate to join a market leading European financial investment company.

The Opportunity

As a Swedish or Norwegian speaking Client Service Associate, you'll work daily with existing clients in Sweden or Norway to enhance the quality of service they receive. You'll gather feedback on their recent experiences, identify areas for improvement, and propose innovative solutions.

Many of our company's top executives began their career in this very role — so the opportunities for professional growth and career development are outstanding.

Day-to-Day Responsibilities

• Communicating directly with major banks and financial institutions to assist with administrative and operational processes
• Gaining exposure to business operations across various European markets
• Producing reports on the current situation of prospective clients
• Serving as a direct contact or subject matter expert in multiple areas as you take on more responsibility
• Reporting to the Client Service Team Leader, who will guide your on-the-job training and professional development

Your Background, Skills and Qualifications

• Native or bilingual fluency in either Norwegian or Swedish
• University degree (or equivalent) — ideally in Finance, Economics, Business Studies, or a related field
• Excellent communication skills, both written and verbal
• Strong teamwork and collaboration abilities
• Consistent attention to detail and quality
• Ability to work to deadlines and manage multiple priorities effectively

Salary & Benefits

• Base salary: £35,000 per annum
• Discretionary performance bonus: up to £8,000
• Annual leave: 28 days (plus option to purchase up to 3 additional days)
• Paid holidays: up to 11 per year
• Enhanced maternity pay: 26 weeks at full base pay for eligible employees
• Retirement pension plan: 9% company contribution plus matching up to 5% of base pay
• Monthly gym subsidy: up to £50
• Employee Assistance Program and emotional wellbeing services
• Collaborative environment with ongoing training, educational support, and employee appreciation events

How to Apply

To apply, please send your CV and cover letter to:

Contact: Jonathan Grimes