Swedish Customer Service Advisor

Red Recruitment; United Kingdom; Remote; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a fluent Swedish speaker for a temporary, fully remote Customer Service Advisor role. Responsibilities include outbound calls to gather information from customers and ensuring accurate documentation. The ideal candidate will have strong communication skills and a background in customer service. This position offers a competitive salary of £12.21 per hour.

Qualifications

• Must be fluent in Swedish and English (both written and verbal).
• Must be accurate and comfortable completing forms online.
• Experience in customer service, account management or telesales would be an advantage.

Responsibilities

• Outbound call to specific customers and capture responses from customers.
• Complete forms accurately and in full to support the project.
• Ensure you represent the client professionally.

Skills

Fluent in Swedish

Fluent in English

Excellent communication

Customer service experience

Organizational skills

Job description

Swedish Customer Service Advisor

Red Recruitment is seeking a fluent Swedish speaker to support a market research project. This is a temporary fully remote role starting immediately.

The role involves speaking with a distinct range of businesses involved in specific printing activities to obtain information about their business. The ideal candidate will have a strong background in customer service.

Package for a Swedish Customer Service Advisor

Salary: £12.21 per hour

Hours: Monday - Friday, Office Hours

Contract Type: Temporary

Location: Fully Remote

Start date: ASAP

Key Responsibilities of a Swedish Customer Service Advisor

• Outbound call to specific customers and capture responses from customers.
• Complete forms accurately and in full to support the project.
• Ensure you represent the client in a professional and positive manner on all contacts.
• Work within a small team and support completion of tasks.

Key Requirements of a Swedish Customer Service Advisor

• Must be fluent in Swedish and English (both written and verbal).
• Must be accurate and comfortable completing forms online.
• An excellent communicator, able to build relationships over the telephone.
• A self-starter with good self-management and organisational skills.
• Results-driven to obtain good outcomes.
• Experience in customer service, account management or telesales would be an advantage.

If you have the relevant skills and experie...