SWAC - Recruitment & Partnerships Officer

City of Bristol College; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An apprenticeship recruitment agency in Bristol seeks a proactive professional to manage the apprentice applicant journey. You will develop relationships with host companies and support marketing initiatives. Ideal candidates should be organised and confident, with strong communication skills. This position involves multitasking, ensuring satisfaction for both apprentices and host employers.

Qualifications

• Confident and organised with strong attention to detail.
• Ability to manage multiple tasks and stakeholders simultaneously.
• Customer-focused mindset and professional demeanor.

Responsibilities

• Manage the daily apprentice applicant journey and provide feedback.
• Develop relationships with host companies ensuring apprentice satisfaction.
• Support marketing campaigns through social media.

Skills

Excellent organisational skills

Confident communicator

Proactive solutions-focused approach

Social media savvy

Job description

We are seeking a proactive and organised professional to cover maternity leave for our Apprentice Recruitment & Host Account function. This role will manage the end-to-end apprentice applicant journey, build and maintain relationships with host employers, and contribute to marketing and promotion initiatives.

The ideal candidate will be confident, organised, and enjoy working across multiple stakeholders while supporting the growth and success of apprentices and host companies.

Key Responsibilities

Apprentice Recruitment

Manage the daily apprentice applicant journey, including reviewing applications, conducting telephone and TEAMS interviews, arranging interviews with host clients, producing CVs, and confirming apprenticeship starts.

Provide feedback to applicants and chase missing information (CVs, exam results, transport details, etc.) to ensure timely progression.

Host Account Management

Develop and manage relationships with host companies, including key accounts, ensuring apprentice progress and satisfaction.

Attend meetings with hosts, mentors, and training providers, resolving queries and supporting positive outcomes.

Generate further business by developing relationships with existing host companies.

Contribute to Apprentice of the Month/Year and marketing case studies.

Promotion & Marketing

Support SWAC marketing campaigns through proactive use of social media, sharing posts, and engaging with the wider community.

Coordination & Reporting

Work closely with the MD, provider assessors/tutors, and other stakeholders to ensure timely, accurate communication.

Maintain the CRM system accurately and ensure monthly targets are met, keeping the team informed of progress.

Client Relationship Management

Be the first point of contact for all client queries, responding promptly and escalating when necessary.

Maintain regular contact with current client accounts to build relationships and ensure maximum exposure of vacancies.

Other Duties

Maintain a valid driver's licence and an enhanced DBS record.

Develop and maintain positive internal and external working relationships.

Adhere to company policies and procedures.

Present a professional image at all times and engage in continuous professional development.

Actively contribute to the achievement of the company's Growth Plan.

Excellent organisational skills with strong attention to detail.

Confident communicator, both written and verbal.

Ability to manage multiple tasks and stakeholders simultaneously.

Proactive and solutions-focused approach.

Social media savvy for professional promotion purposes.

Professional and approachable, with a customer-focused mindset.

The South West Apprenticeship Company Limited (SWAC) is a specialist Apprenticeship Recruitment and Employment Agency. We are dedicated to supporting businesses and apprentices to achieve their potential. We provide tailored apprenticeship solutions for both new and experienced employers, ensuring every apprentice has the opportunity to thrive.

We improve the apprenticeship experience for both apprentice and the business through dedicated mentoring support and guidance, acting as an impartial mediator between all parties involved, apprentice, host employer and provider.