Surveyor

Jones Lang LaSalle Incorporated; Birmingham; On-site; GBP 45,000 - 70,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking an Asset Management professional to lead client relationships and manage a diverse portfolio across Birmingham. You will coordinate lease and financial activities, ensure compliance with ESG initiatives, and drive value through proactive portfolio oversight.

The role emphasizes strategic thinking, strong negotiation skills, and collaborative leadership within a PAM team.

Qualifications

• Newly qualified RICS preferred.
• Strategic thinker with client relationship skills.
• Strong commercial acumen and negotiation skills.
• Excellent communication and IT skills.

Responsibilities

• Act as main contact for Asset Manager and lead relationships.
• Oversee lease and legal management, including consent to alter, wayleaves, underletting or assignment.
• Coordinate financial management with Accounts to monitor cashflow and charges.
• Prepare service charge budgets and reconciliations per RICS guidelines.
• Work with ESG teams to align ESG strategy with client responsibilities.
• Conduct portfolio inspections and record issues.
• Support property transitions, due diligence, and disposals.
• Provide client reporting content and attend meetings.
• Engage occupiers to maintain high customer satisfaction.
• Support Major Works with site-based projects.
• Ensure health and safety compliance and insurance matters.

Skills

Strategic thinker

Commercial acumen

Negotiation skills

Communication skills

Team leadership

Analytical skills

Problem-solving

Education

RICS qualification

Tools

Property management systems

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

• Asset Management Relationship Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.
• Lease and Legal Management: Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion Respond to technical queries in regards to the lease or licences Resolving occupier matters that may influence valuation/investment considerations
• Financial Management: Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required
• Service Charge: Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines.
• ESG: Work with various ESG and FM teams on ESG initiatives and implementation. Align client's ESG strategy with JLL's responsibilities.
• Inspections: Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed.
• Transactions/Transitions: Handle property in/out transitions, due diligence, and support disposals including liaison with 3rd parties such as solicitors
• Client Reporting and Meetings: Provide relevant content for client reporting and attend client meetings as per client requirements. Understand client PMA, asset strategies, and KPIs.
• Occupier Engagement & Customer Experience: Engage with occupiers to maintain high customer satisfaction. Gather intelligence on occupier business activity on behalf of client. Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners
• Works Working with third parties and other JLL teams on Major Works and other site-based projects
• Health & Safety: Understand relevant Health and Safety legislation and implement compliance measures.
• Insurance: Support annual insurance renewal process Have oversite of all insurance mattes across the site
• Void property management: Undertake necessary management action on behalf of the client and their insurers. Fees: Ensure all fees work that falls outside the PMA or is a agreed additional fee is raised and tracked.

Candidate Profile

• Preferably newly qualified RICS
• Strategic thinker with innovative problem-solving skills.
• Strong commercial acumen and client relationship skills.
• Results-driven with ability to set and achieve ambitious targets.
• Self-motivated leader who fosters teamwork.
• Excellent communication and negotiation skills.
• Advanced IT skills, particularly in property management systems.
• Sharp analytical and problem-solving abilities.

Behavioural Skills

• Commitment to innovation and inclusive practices.
• Adhere to JLL Working Practices guidelines.
• Implement value-added initiatives.
• Maintain strong presence within PAM team.

Location

On-site –Birmingham, GBR

Equal Opportunity and Diversity

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Privacy Statement

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Company Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

Trademark

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.