Survey Administrator

Anglian Home Improvements; Sittingbourne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A market leader in home improvements is seeking a Survey Input Administrator in Sittingbourne. The role requires a detail-oriented individual passionate about data entry and managing databases. Key responsibilities include inputting data accurately, maintaining records, and liaising with customers. Applicants should possess strong organisational skills and be proficient in Microsoft Office. The company offers an attractive benefits package including paid time off to volunteer and opportunities for career growth.

Benefits

31 days holiday, increasing to 33 after 2 years

Birthday off annually

24hr remote access to a doctor

Heavily discounted gym memberships

Employee Product Purchase Discount Scheme

Qualifications

• Detail-oriented and organised individual.
• Passion for data entry and database management systems.
• Keen eye for spotting errors and discrepancies.

Responsibilities

• Accurate input of data to timely deadlines.
• Reporting directly to the Central Survey Manager.
• Maintaining records and documentation.
• Managing on hold surveyors and ensuring prompt resolutions.
• Quality checking workflow for nil input errors.
• Liaising with internal and external customers.
• Scanning and relevant admin duties.

Skills

Strong organisational and time-management skills

Excellent communication and interpersonal abilities

Customer-focused mindset

Proficiency in Microsoft Office Suite

Knowledge of depot operations

Job description

Survey Administrator

Internal job ref: 1003220576

Status: Full Time

Are you a detail-oriented and organised individual with a passion for getting it right first time? Are you interested in data entry and database management systems, with a keen eye for spotting errors and discrepancies? If so, we have an exciting opportunity for you to join our team as a Survey Input Administrator!

Role Overview

As our Survey Input Administrator, you will be an integral part of our Operations team, responsible for transferring survey information, technical specifications and product information on our bespoke internal systems. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements.

Key Responsibilities

• Accurate input of data to timely deadlines
• Reporting directly to our Central Survey Manager
• Maintain records and documentation.
• Managing on hold surveyors with surveyors gaining swift resolution to release orders.
• Quality checking workflow to guarantee nil input errors and nil remakes for production.
• Liaising with internal and external customers and surveyors
• Scanning and all relevant admin duties

Key Skills

• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Customer-focused mindset with a commitment to delivering outstanding service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of depot operations and administration is a plus, however full training will be given

Benefits Package

• 31 days holiday, increasing to 33 days after 2 years of service
• Group wellbeing, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships.
• Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies
• Paid time off to volunteer
• Generous Employee Product Purchase Discount Scheme
• Opportunities for career growth and development.

If you are a detail-oriented, customer-focused individual looking to join a market leader in the home improvement industry, we want to hear from you!

Join our team and be part of transforming homes and improving lives. Your next career move starts here!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.