Survey Administrator

Anglian Home Improvements; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading home improvement company in Norwich is seeking a detail-oriented Survey Input Administrator. You will be responsible for accurate data entry and quality checking processes to ensure seamless installations. Ideal candidates will possess strong organizational skills and proficiency in Microsoft Office. The role offers a competitive salary and a comprehensive benefits package including generous holiday allowance, health and wellbeing initiatives, and opportunities for career growth.

Benefits

Competitive salary

31 days holiday, increasing to 33 after 2 years

Group wellbeing initiatives including birthday off

Discounted gym memberships

Paid time off to volunteer

Employee Product Purchase Discount Scheme

Opportunities for career growth

Qualifications

• Detail-oriented and organised individual with a passion for accuracy.
• Interest in data entry and database management systems.
• Willingness to learn depot operations.

Responsibilities

• Accurate input of data to timely deadlines.
• Reporting directly to the Central Survey Manager.
• Maintaining records and documentation.
• Managing on hold surveyors to resolve orders quickly.
• Quality checking workflow to prevent errors.
• Liaising with internal/external customers and surveyors.
• Performing scanning and related admin duties.

Skills

Strong organisational and time-management skills

Excellent communication and interpersonal abilities

Customer-focused mindset

Proficiency in Microsoft Office Suite

Knowledge of depot operations and administration

Job description

Are you a detail‑oriented and organised individual with a passion for getting it right first time? Are you interested in data entry and database management systems, with a keen eye for spotting errors and discrepancies? If so, we have an exciting opportunity for you to join our team as a Survey Input Administrator!

Role Overview

As our Survey Input Administrator, you will be an integral part of our Operations team, responsible for transferring survey information, technical specifications and product information on our bespoke internal systems. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements.

Key Responsibilities

• Accurate input of data to timely deadlines
• Reporting directly to our Central Survey Manager
• Maintain records and documentation.
• Managing on hold surveyors with surveyors gaining swift resolution to release orders.
• Quality checking workflow to guarantee nil input errors and nil remakes for production.
• Liaising with internal and external customers and surveyors
• Scanning and all relevant admin duties

Key Skills

• Strong organisational and time‑management skills.
• Excellent communication and interpersonal abilities.
• Customer‑focused mindset with a commitment to delivering outstanding service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of depot operations and administration is a plus, however full training will be given.

Benefits Package

• Competitive salary
• 31 days holiday, increasing to 33 days after 2 years of service
• Group wellbeing, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships.
• Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies
• Paid time off to volunteer
• Generous Employee Product Purchase Discount Scheme
• Opportunities for career growth and development.

If you are a detail‑oriented, customer‑focused individual looking to join a market leader in the home improvement industry, we want to hear from you! Join our team and be part of transforming homes and improving lives. Your next career move starts here!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.