Surveillance Tuning and Calibration Senior Manager

HSBC; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global bank in London is seeking a Surveillance Tuning and Calibration Senior Manager to enhance trade and communications surveillance models. The successful candidate will ensure ongoing risk detection through model tuning, testing, and collaboration across teams. This hybrid role offers an attractive salary and benefits package, including healthcare and a pension scheme. Ideal candidates have experience in surveillance and analytics, alongside strong analytical and stakeholder management skills.

Benefits

Private healthcare for all UK-based employees

Enhanced maternity and adoption pay

Contributory pension scheme with employer contribution

Qualifications

• Experience in trade and/or communications surveillance.
• Proven experience in change processes related to Surveillance and analytics.
• Strong analytical skills and experience with statistical modelling.
• Understanding of surveillance technologies and rule-based detection models.
• Ability to liaise with senior stakeholders clearly.

Responsibilities

• Support tuning and calibration function for surveillance.
• Conduct testing, validation, and effectiveness reviews of models.
• Assess detection thresholds and model parameters for risk detection.
• Ensure compliance with internal policies on model management.
• Utilize metrics to assess effectiveness and drive improvements.

Skills

Trade and/or communications surveillance

Compliance analytics

Statistical modelling

Threshold optimisation

Data-driven decision-making

Effective communication with stakeholders

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Risk and Compliance function has a critical role to play in supporting, challenging and advising across all areas of the business through establishing policy, monitoring profiles, and identifying and managing forward‑looking risk and compliance. We focus on creating an environment that encourages our people to speak up and do the right thing, as well as protecting our customers, the organisation and the integrity of the financial markets in which we operate. Already an industry‑leader in many respects, we want to continue setting standards and evolving to respond to strategic changes.

The Surveillance Tuning and Calibration Senior Manager will form part of the Change and Digital Enablement team working closely with the Surveillance team. This is an integral role that will support the optimisation of the Bank’s trade and communications surveillance models. The successful candidate will strive to ensure that surveillance scenarios, detection models and alerting thresholds are actively calibrated to maximise risk detection in an evolving risk landscape. This is an exciting opportunity to work collaboratively across teams to support continuous enhancement.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Take a proactive approach to support the tuning and calibration function for trade and communications surveillance, ensuring models are optimised for effectiveness and efficiency.
• Conduct regular testing, validation and effectiveness reviews of surveillance models to ensure they remain fit for purpose.
• Have a keen eye for detail assessing and refining detection thresholds and model parameters to ensure robust risk detection in an evolving risk environment.
• Ensure model risk governance frameworks are adhered to ensuring compliance with internal policies on model management and validation.
• Be proficient in defining and utilizing metrics and MI to assess surveillance effectiveness and drive continuous improvements.

To be successful in this role, you should meet the following requirements:

• Experience in trade and/or communications surveillance with additional expertise in compliance analytics, or model risk management.
• Proven experience dealing with change processes in relation to Surveillance and analytics.
• Strong analytical skills and experience in data‑driven decision‑making, including experience with statistical modelling, threshold optimisation, and testing methodologies.
• An understanding of surveillance technologies and tooling, including rule‑based detection models and alert generation processes.
• Ability to liaise with senior stakeholders in a clear and concise manner.

This role is based in London on a hybrid working basis.

You’ll achieve more when you join HSBC.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

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