Surgical Equipment Manager - South East - 12 month contract

Alcon; East Clandon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading medical device company is seeking a Phaco-Vit Equipment Manager in East Clandon, UK. The role involves managing sales growth for Phaco and VitRet equipment while building strong customer relationships. Responsibilities include executing account plans, conducting demos, and collaborating with Account Managers. Ideal candidates will have a background in medical device sales, excellent communication skills, and a customer-oriented mindset. Join a talented team focused on innovation and outstanding results.

Benefits

Sales Bonus

Company Car/Car Allowance

Qualifications

• Minimum 3 years of sales experience in medical devices or Pharma, preferably in ophthalmology.
• Proven ability in consultative selling B2B in high-end medical devices.
• Experience managing customer relationships and executing business plans.

Responsibilities

• Achieve sales growth for Phaco and VitRet equipment.
• Develop and execute account plans for cataract and VitRet accounts.
• Collaborate with Account Managers in the sales process and run equipment demos.

Skills

Sales experience in medical devices

Excellent communication skills

Strong problem-solving skills

Consultative selling experience

Ability to build strong relationships

Customer oriented mindset

Strong logical and analytical skills

Flexibility and motivation

Ability to articulate AVS connectivity

Education

University degree qualification or equivalent

Job description

The purpose of the role is to be responsible for both Phaco and VitRet equipment, including demos, services (at the time of sales) and essential consumables. You will represent Alcon in Surgical Accounts planning & execution acting as a key contact throughout the demo & close process, and hand over the account after the sale of our equipment. As a Phaco‑Vit Equipment Manager – Surgical Sales you will help achieve sales growth by ensuring strong customer relationships, selling our Phaco equipment and VitRet equipment as well as VitRet consumables. You will partner closely with Account Managers throughout the demo & close process and will run demos with support of Technical Service. In this role, a typical day can include:

• Total sales performance: Phaco and VitRet equipment including Paks (at the time of sale) and VitRet consumables in Protect & Check‑in accounts.
• Customer profiles & segmentation: Partner, Grow & Protect accounts of cataract segmentation. Protect & Check‑in accounts of VitRet segmentation.
• Ownership of cataract accounts and VitRet (in selected accounts only) plan development and execution.
• Provide end‑to‑end support for cataract and Vit‑Ret customers (at the time of sales) in selected accounts, helping coordinate specialists’ roles, activities & plans (market access, advanced technologies, etc.).
• Map decision‑making process and key stakeholders to inform and implement the business plan.
• Play an active role in demand generation following up with contract negotiations. Prepare & negotiate quotes with customers.
• Derive insight and intelligence from the current customer environment and transform this understanding into successful commercial execution.
• Align with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
• Initiate and drive local events that serve customer’s needs.
• Convert from competition with value‑based selling (involving product experts for particular product categories).
• Liaise with expert roles in case of more in‑depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions.
• Follow & report on competitor activities. Manage your own workload and schedule while hitting your set targets.
• Collaborate with teammates to share best practices and learnings as work evolves.
• See your career like never before with focused growth and development opportunities.
• Sales Bonus, Company Car/Car Allowance.
• Ability to actively hunt for new leads, especially competitive conversions.
• Ability to articulate at a high level the benefit of AVS connectivity.
• Ability to provide commercial solutions (EFAs, bundles, rentals).
• Ability to manage overlapping customers with VitRet manager in Partner & Grow Vit accounts.
• Sales experience in medical devices &/or Pharma environment, ideally ophthalmology.
• Consultative selling experience in B2B industries (ideally, high‑end MedDevice).
• Ability to collaborate effectively cross‑functionally and in a matrix organization.
• Utilization of budget impact models and demonstrating value concepts.
• Excellent communication and negotiation skills, both technically and interpersonally. Ability to build strong relationships with key stakeholders, representing Alcon.
• Strong problem‑solving skills, business and selling acumen.
• General understanding of surgical techniques and anatomy, physiology, pathology, and optics.
• Customer oriented mindset and strong customer relationship management.
• Flexibility, motivation, self‑confidence, resilience, goal‑oriented with a strong sense of drive.
• Strong logical and analytical skills to solve problems, ability to work independently and be proactive. Strong business decision making, based on data, fairness, and consistency.
• You will be joining a talented team, committed to outstanding results where everyone shows high levels of collaboration, innovation, and customer focus.
• University degree qualification or equivalent.
• Experience in customer facing roles within surgical environment or other industries.
• At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. We foster an inclusive culture and are looking for diverse, talented people to join us. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.