Supported Living Team Leader

Diverse Abilities; Poole; On-site; GBP 25,000 - 32,000; Full time

Job summary

A charity focused on supported living is seeking a Team Leader to empower personal support assistants in providing exceptional care. This role includes leading teams, ensuring compliance with regulations, and supporting individuals with physical and/or learning difficulties. Ideal candidates should demonstrate leadership, organization, and a commitment to safeguarding. A full UK Manual Driving License is required, and there are opportunities for further training and benefits including discounts and long service awards.

Benefits

Employee discounts through Blue Light Card

Auto-enrolment pensions

Paid accrued holiday

Cycle to work scheme

Long service awards and bonuses

Qualifications

• Experience in leading teams in health or social care settings.
• Ability to support individuals with physical and/or learning difficulties.
• Commitment to safeguarding and promoting welfare.

Responsibilities

• Lead teams in providing support to vulnerable individuals.
• Manage service compliance with policies and legal requirements.
• Conduct staff performance reviews and support training.

Skills

Strong leadership skills

Organised individual

Pro-active and compassionate nature

Numeracy and Literacy Skills

Full UK Manual Driving License

Education

Diploma Level 4 (willing to work towards)

Job description

Adult Services - Supporting Living, Bournemouth, Christchurch & Poole

We are looking for a new Team Leader in our Supported Living service. Are you passionate about making a difference in someone’s life? This vital role involves empowering and guiding our dedicated Personal Support Assistants to deliver exceptional care.

You will be leading teams in providing support and personal care (regulated activity) to people who have physical and/or learning difficulties to live in their own homes. If you are dedicated and ready to lead with compassion and drive, then submit your application today!

Location: Discovery Court and locations around Poole, Bournemouth and Christchurch

Manage the service and work within the overall framework of Diverse Abilities’ Policies and Procedures, Commissioning and CQC standards and all legal requirements.

Work independently and use your own initiative, seeking advice/support from your Deputy Manager when necessary.

Identify areas of development for the Services/Diverse Abilities.

Participate in the on-call system for Supported Living.

Line management of staff within your teams carrying out; supervisions every 6-8 weeks, probation reviews, performance reviews and competency assessments.

Ensure all concerns about performance and conduct within the staff team are reported to your Deputy Manager within 24 hours.

Assist the people we support with all benefit claims and liaise closely with all benefit agencies.

Ensure the service provided fully reflects the needs and wishes of those it supports through ongoing person-centred planning whilst adhering to all legal frameworks.

Monitor, review and record goals and outcomes, ensuring the person supported has been involved in the process and is enabled to maintain and where possible develop to reach their potential, either physically, mentally, emotionally and lifestyle choices.

To ensure the person receiving a service is assisted in maintaining their home, their tenancy (if applicable) and in meeting their financial responsibilities and always seek guidance where difficulties arise.

What are we looking for?

• An organised individual with strong leadership skills.
• Person centred approach.
• Pro‑active and compassionate nature.
• Full UK Manual Driving License and use of own vehicle for business use.
• Numeracy and Literacy Skills.
• Diploma Level 4 – It is not essential to hold this qualification but you must be willing to work towards it with our support.

For full details on requirements and essential skills required for this role, check the job description linked above.

Commitment to safeguarding

Diverse Abilities is committed to safeguarding and promoting the welfare of children, young people, and adults that we support and expects all staff and volunteers to share the same commitment. Please ensure a full work history is completed in your application form including any gaps of employment. Applicants will be required to complete satisfactory enhanced Disclosure and Barring Service (formerly CRB) check is required for this post prior to commencement. The Charity is an equal opportunities employer.

Benefits and bonuses

We offer a wide range of employee rewards and benefits. These include access to hundreds of retailer, restaurant, entertainment, and hotel discounts through Blue Light Card, auto‑enrolment pensions, paid accrued holiday, and a cycle to work scheme. Click here for a full list of our rewards and benefits.

You’ll also get paid while you complete your training and as you proceed to any diplomas.

• We provide long service awards at 5, 10, 15, 20, and 25+ years including bonuses, vouchers, and additional paid time off.

Hosted by Michelle (Supported Living Deputy Manager) and Clare (Children’s Team Short Breaks Manager), "Reasons to Care" will take you on a heartwarming journey, making an impact that truly matters. It’s our podcast on all things to do with working in care.

We’ll dive into some uplifting stories that’ll make you feel all warm and fuzzy inside, changing lives with love, one story at a time. From speaking to those who have worked for us for years and new members of the team, through to parents and people we support, there’s lots of stories to enjoy.

Find out more about what our employees have to say about working for us.