Supported Living Registered Manager

TRCGroup; Letchworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care service provider in Letchworth is seeking an experienced Registered Manager to lead their dedicated team. This role involves ensuring compliance with CQC standards and providing compassionate care. Candidates should have a Level 5 Diploma in Leadership and a minimum of 4 years' managerial experience in a care setting. The position offers a competitive salary of £40,000 and the opportunity to make a real difference in people's lives.

Qualifications

• Minimum 4 years’ experience in a managerial or supervisory role within a regulated care setting.
• Strong knowledge of CQC regulations and person-centred care principles.
• Valid UK driving licence required.

Responsibilities

• Provide leadership to care teams and ensure compliance with CQC standards.
• Oversee audits, inspections, and continuous quality improvement plans.
• Manage recruitment, training, and staff development.

Skills

Leadership

Communication

Organisational Skills

Problem-Solving

Team Development

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Registered Manager – Supported Living

Location: Letchworth (covering North Hertfordshire and Central Bedfordshire)

Salary: £40,000 plus (depending on experience)

Contract: Full-time, permanent

Hours: Monday to Friday, 9am–5pm (with flexibility as required)

About the Opportunity

Our client, a well-established and values-driven provider of Supported Living services, is seeking an experienced and compassionate Registered Manager to lead their dedicated team.

This is an exciting opportunity for a confident, proactive leader to play a key role in shaping and delivering high‑quality, person‑centred care across North Hertfordshire and Central Bedfordshire. The service is committed to empowering people to live independently, with dignity and respect, and prides itself on putting people first in everything it does.

The Role

As the Registered Manager, you’ll have overall responsibility for the leadership, management, and performance of the service. You’ll ensure compliance with CQC standards, oversee day‑to‑day operations, and foster a culture of openness, compassion, and continuous improvement.

Key responsibilities

• Providing visible and inspiring leadership to care teams.
• Ensuring the service maintains full compliance with CQC regulations and company policies.
• Managing audits, inspections, and continuous quality improvement plans.
• Leading recruitment, training, and staff development to build a motivated, skilled workforce.
• Overseeing budgets, rotas, and efficient use of resources.
• Acting as the Designated Safeguarding Lead and promoting a culture of safety and accountability.
• Maintaining strong relationships with service users, families, and external stakeholders.

About You

We’re seeking an experienced care professional who embodies compassion, integrity, and a commitment to delivering high-quality care.

Essential skills and experience

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent, or willingness to complete).
• Minimum 4 years’ experience in a managerial or supervisory role within a regulated care setting (supported living or domiciliary care).
• Strong knowledge of CQC regulations and person‑centred care principles.
• Proven ability to lead, motivate, and develop teams.
• Excellent communication, organisational, and problem‑solving skills.
• Valid UK driving licence.

Desirable

• Experience with digital care management systems.
• Background in both supported living care services

Why Apply?

This is a fantastic opportunity to join a supportive, forward-thinking organisation that truly values its people – both the individuals it supports and its employees. You’ll have the autonomy to make a real difference, the support of an experienced provider, and the satisfaction of leading a service that changes lives.

How to Apply

If you’re an experienced care leader who’s passionate about delivering exceptional, person‑centred care, we’d love to hear from you.

Apply now with your CV, or contact us in confidence to discuss the role further.

About TRCGroup

We break the mould when it comes to recruitment agencies. With a straight‑forward approach, we know how to get results for both our candidates and clients. As a multi‑vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines. When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you. So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different! We’re friendly and talented and know our stuff! A job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.