Supported Living Operations Manager

Domus Recruitment; Willington Quay; On-site; GBP 35,000 - 50,000; Full time

Job summary

A specialist provider of Health and Social Care is seeking a Supported Living Operations Manager in Willington Quay. This role involves leading services for Adults with Learning Disabilities and Mental Health, ensuring high-quality support and management of service managers. Ideal candidates will have experience in the mental health sector and a leadership background. A minimum qualification of NVQ Level 3 is necessary, with a willingness to pursue a Level 5 diploma in Health and Social Care. This is a rewarding opportunity to make a significant impact in the community.

Benefits

£300 reward for candidate referrals

Qualifications

• Two years recent experience in a leadership position.
• Self-motivated, organised, flexible, and caring individual.
• Experience in managing and developing a staff team.

Responsibilities

• Lead teams in person centred planning and support.
• Promote health and well-being of people supported.
• Facilitate independence for people we support.
• Support business development objectives and KPIs.
• Quality management and auditing of service delivery.

Skills

Experience in Autism, Learning Disabilities, Mental Health sector

Leadership experience

Understanding of CQC assessment criteria

Risk management knowledge

Organisational skills

Education

NVQ Level 3 or equivalent

Willingness to complete Level 5 diploma in Health and Social Care

Job description

An exceptional new opportunity has arisen in Newcastle, Tyne and Wear with a specialist provider of Health and Social Care and support for Adults with Learning Disabilities and Mental Health. Domus are looking for a Supported Living Operations Manager to lead Supported Living services supporting Adults with Learning Disabilities and Mental Health.

Ideally, we are looking for a dedicated CQC Registered Manager with experience managing specialist support services. We are also welcoming applications from experienced multi-site Service Managers looking for a step up!

This is a great opportunity to work with a reputable provider who deliver a high quality of care and support to vulnerable adults across Tyne and Wear and the Northeast. As part of the management team, you will be responsible for leading and nurturing the Service Managers across North Tyneside.

Key Responsibilities of a Registered Manager

• Lead and direct the teams in person centred planning and support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
• Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
• Lead and direct teams to facilitate and empower independence of people we support.
• Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
• Maintaining good local market knowledge around Newcastle, Tyne and Wear to ensure opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
• Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.

Registered Manager Requirements

• Experience of working in an Autism, Learning Disabilities, Mental Health sector environment as a Service Manager, Home Care Manager, Registered Care Home Manager, Learning Disabilities Manager, Residential Home Manager, Deputy Manager.
• Two years recent experience in a leadership position.
• The desire and ability to ensure that each person we support receives the care and support that is appropriate to their assessed individual needs.
• An understanding of CQC assessment criteria.
• Experience in managing and developing a staff team.
• Be qualified or willing to complete the Level 5 diploma in Health and Social Care. Must hold a minimum of an NVQ Level 3 or equivalent.
• A good understanding of risk management and health and safety management.
• Be self‑motivated, organised, flexible, and caring.

If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment.

As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.