Supported living manager
Walsingham Support
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Benefits offered by this job
Job summary
Walsingham Support is seeking an experienced Supported Living Manager to oversee up to four services across Minsterley and Pontesbury. This hands-on leadership role combines administration with frontline shift work to ensure high-quality, person-centred support.
You will lead teams, coordinate care plans, and travel between sites with a full UK manual driving licence. The post offers 37.5 hours per week and a salary of £31,559.56 per annum, plus benefits.
Qualifications
- Experience in social care and supporting adults with learning disabilities.
- Full UK manual driving licence is essential.
- Strong organisation and time-management skills across multiple sites.
- Ability to oversee four services and lead a teams to deliver high-quality, person-centred care.
Responsibilities
- Lead and motivate teams to deliver high-quality, person-centred support.
- Manage the day-to-day running of multiple Supported Living Services.
- Balance administrative duties with hands-on shift work.
- Build positive relationships with the people we support, their families and colleagues.
- Travel between services to ensure consistent care across sites.
Skills
Job description
our supported living manager role is 50% admin and 50% hands on shift work.
Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.
- As a supported living manager and a valued member of our team, each of us is there to help deliver the quality-of-life people with disabilities deserve. By doing so, we will be supporting our service users to reach their full potential.
- As a supported living Manager you will help to ensure that Walsingham Support's care is of high quality and person-centred and you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle.
- Supported living Managers in our services ensure a high quality and well maintained environment for those we support.
- Each team is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.
We believe in creating an accessible and fair recruitment process. That's why, as part of your interview preparation, we will provide the interview questions in advance. We want you to feel confident and ready to showcase your skills and passion.
- 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
- Double pay if you work on bank holidays.
- Paid Enhanced DBS
- We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer
- Life assurance equal to three times your salary.
- Bereavement helpline.
- Employee Assistance Programme supplied by HealthAssured
- Walsingham Rewards Scheme with extensive discounts on everyday items.
- Exceptional training and continuing professional development opportunities.
- Long service awards.
- Recommend a friend bonus of £250.
- Access to Blue Light Card savings
Are you an experienced and resilient leader looking for a role where you can make a genuine difference to the lives of adults with learning disabilities and other complex needs?
We are looking for a Supported Living Manager to oversee up to four Supported Living Services across Minsterley and Pontesbury.
This is a varied and hands‑on management role, with an approximately 50% administration and management focus and 50% working directly on shift, supporting the people we support and leading by example.
A full UK manual driving licence is essential for this role, as you will be required to travel between the services you oversee.
As Supported Living Manager, you will have responsibility for the day-to-day running of up to four Supported Living Services.
The services support adults with learning disabilities and other associated conditions, and the role requires someone who is confident managing a varied workload while ensuring the people we support receive high-quality, person-centred support.
This is a non-registered service, but the role carries significant responsibility for the effective day-to-day management and operation of the services.
You will balance administrative and management responsibilities with hands‑on support, ensuring the services run effectively and that the people we support are at the heart of everything we do.
The role is split approximately 50% administration and 50% working on shift. You will need to be comfortable moving between management responsibilities and providing direct support alongside your teams.
You will be responsible for overseeing up to four Supported Living Services across Minsterley and Pontesbury, so strong organisation, communication and time‑management skills are essential.
This is a varied role with plenty of responsibility. We are looking for someone resilient, adaptable and confident in their decision‑making, with the ability to manage challenges positively and support their teams through them.
The rota is flexible, although there is an expectation that you will work every other weekend.
There may also be an occasional requirement to cover a sleep‑ins, although sleep‑ins are not contractual.
Flexibility is therefore important, and you will need to be able to respond to the needs of the services and the people we support.
We are looking for someone who can:
- Lead and motivate teams to deliver high-quality, person‑centred support
- Manage the day‑to‑day running of multiple Supported Living Services
- Balance administrative responsibilities with hands‑on support
- Build positive relationships with the people we support, their families and colleagues
- Remain calm and resilient when faced with challenges
- Make confident and appropriate decisions
- Promote choice, independence, dignity & wellbeing
- Communicate effectively and work collaboratively
- Take ownership and demonstrate a positive, can‑do attitude
- Hold a full UK manual driving licence and be confident driving between services
Experience of working within social care and supporting adults with learning disabilities and complex needs would be highly beneficial.
Walsingham Support is a national charity that puts people before profit. We have been supporting people across England and Wales since 1986.
We support adults with learning disabilities, autism, brain injuries and other complex needs, helping people to live their lives their way.
Our teams are at the heart of everything we do, and we are committed to creating a culture where people feel supported, valued and able to develop.
People Focused ??" We strive for people to live their best lives.
One Team ??" We work together to create a friendly, proactive and inclusive culture.
Say It As It Is ??" Every voice is heard and respected, and we encourage open and transparent communication.
Ambitious??" We are determined to be the best in everything we do.
If you are an experienced, resilient and motivated leader looking for a challenging and rewarding management role where you can make a genuine difference, we would love to hear from you.
Read what our staff team say about working for Walsingham Support
We collected some comments from our team members from our 3 month and 6 month pulse surveys.
Here is what they said:
- "...I feel motivated, valued and committed to providing high-quality care..."\
- "...every voice is valued and my manager is always accessible when I need to speak up or contribute..."\
- "...I feel supported when it comes to developing professionally..."\
- "...the onboarding played a pivotal role in helping me understand and appreciate my role..."\
- "...I feel supported in my development and genuinely feel good working as a Walsingham Support Worker..."\
- "...I feel very confident because I've had the right training and work with a team that's always ready to help..."\
- "...the onboarding played a pivotal role in helping me understand and appreciate my role..."\
- "...my manager trusts me, believes in my work and supports my professional development..."\
- "...I feel more confident and motivated to learn, grow and contribute to the quality of the organisation..."\
Come and work at Walsingham Support - we value our teams.
Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity:
- Sense of Purpose: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling.
- Making a Difference: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities.
- Personal Growth: Working for Walsingham can provide numerous opportunities for personal and professional development.
- Emotional Rewards: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator.
- Alignment with Personal Values: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue.
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